Inbound SDR
Prezent
Job Location: 100% remote
Employee Location: India
Shift Timings: APAC (8am to 5pm)
Our Mission
Prezent is on a mission to transform how enterprises communicate. Founded in 2021, we have rapidly grown into a 200+ person, fully remote team that’s backed by $40+ million in venture funding. Our AI-powered productivity platform, ASTRID, is the first solution purpose-built for enterprise communication needs—delivering up to 90% time savings and 60% cost reduction in presentation development.
Our Vision
We believe that effective communication accelerates business impact. By automating design best practices and tailoring content to audience dynamics, Prezent empowers teams to craft clear, engaging, and on-brand presentations at scale. Our focus is on enabling Fortune 2000 companies—particularly in industries like healthcare, biopharma, high-tech, banking, and insurance—to achieve better alignment, faster decision-making, and stronger business outcomes.
Growth Trajectory
- Rapid ARR Growth: We aim for 100% YoY revenue expansion—an ambitious but achievable target given our historical track record.
- Path to Profitability: With strong product-market fit and significant capital raised, we anticipate a clear route to profitability in the next 2 to 4 years, should we choose that path.
We are searching for a dedicated and goal-oriented Inbound Sales Representative to join our sales team in India. The primary function of this role is to serve as the first point of contact for incoming sales inquiries, qualify potential leads, and facilitate customer onboarding. This position calls for individuals with at least 3 years of relevant experience in inbound sales. The ideal candidate will possess exceptional communication abilities, an aptitude for sales, and a proven record of achieving sales targets.
We are seeking a highly motivated and customer-oriented Inbound Sales Representative to join our dynamic sales team. The ideal candidate will act as the first point of contact for potential customers, providing them with exceptional service and comprehensive information about Prezent.ai's products and services. This role requires an individual who can effectively engage with prospects, qualify leads, and collaborate with various teams to ensure a seamless customer journey.
Key Responsibilities:
1. Customer Engagement:
- Serve as the primary point of contact for all inbound inquiries via phone, email, and live chat.
- Respond promptly and professionally to customer inquiries, providing accurate and detailed information.
- Actively listen to potential customers to understand their needs, pain points, and business objectives.
2. Lead Qualification:
- Screen and qualify inbound leads based on predefined criteria.
- Assess the potential of each lead and route qualified prospects to the appropriate sales personnel for further engagement.
- Maintain an up-to-date understanding of Prezent’s products and services to effectively qualify leads.
3. Collaboration and Communication:
- Work closely with the marketing team to identify and capitalize on new business opportunities and revenue streams.
- Collaborate with outbound sales teams to align strategies and share insights on lead quality and conversion rates.
- Partner with the customer success team to ensure a consistent and exceptional customer experience.
4. CRM Management:
- Maintain precise records of all customer interactions, inquiries, and prospecting activities within the CRM system.
- Ensure data integrity and accuracy to support sales reporting and performance analysis.
5. Performance Monitoring:
- Monitor and analyze key performance indicators (KPIs) and metrics to evaluate sales effectiveness.
- Provide regular reports on lead conversion rates, customer feedback, and sales performance.
- Identify areas for improvement and implement strategies to optimize the inbound sales process.
6. Market Awareness:
- Stay current with industry developments, competitor activities, and market trends.
- Use market insights to inform sales strategies and identify potential areas for growth.
7. Target Achievement:
- Consistently meet or exceed set sales targets and contribute to overall company revenue goals.
- Develop and execute personalized sales approaches to maximize conversion rates.
Qualifications
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in an inbound sales or customer service role, preferably in the tech or SaaS industry.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Strong problem-solving skills and the ability to think on your feet.
- Proficiency with CRM software and sales tools (e.g., Salesforce, HubSpot).
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- High level of self-motivation, initiative, and attention to detail.
- Ability to multitask and manage time effectively.
Benefits
- ESOPs: You’ll be eligible for Employee Stock options.
- Incentives: Competitive commission based.
- Comprehensive Benefits: Flexible, top-tier benefits package in line with India market standards.
- Remote Work Culture: Fully remote with best-in-class collaboration tools (Salesforce, Gong, Apollo, etc.).
- Professional Growth: Thrive in a fast-paced environment that encourages innovation, continuous learning, and career progression.