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Operations and Supply Chain Exec



London, UK
Posted on Thursday, July 4, 2024

A bit about Wonderbly

  • Wonderbly is the world’s leading personalised book publishing company. Over the past ten years we’ve sold nearly 10 million books to customers in almost every country in the world and we’re just getting started.

  • We’re an independent company of 70+ multi disciplinary people based in Bloomsbury, London. We have big company ambitions with small company vibes.

  • We offer a fun, flexible work environment with many benefits including flexible office hours (we work 3 days per week in the office) , up to five weeks remote working per year, private healthcare, personal training budgets, a dog friendly studio, regular team lunches and much more.

  • This role is a great opportunity for someone wanting to kickstart their career in Operations and learn from a fun, knowledgeable team around them.

The World of Operations at Wonderbly

The Operations department powers the physical aspects of the Wonderbly business. We manage manufacturing, distribution and stock across 10+ different factory locations around the globe - so lots of business-critical processes and relationships to build and maintain.

We need an Operations and Supply Chain Executive to support us with the foundations of the department: stock management, placing POs, managing critical paths and B2B shipping. You will also be in close contact with our network of global printhouses to ensure they are meeting our quality standards and ensuring all orders are shipped on time.

If you like the cut and thrust of a busy supply chain and procurement department, you’re a can-do / solutions person, and can maintain a critical path to the highest of standards - then we’re looking for YOU!

A bit about what you’ll be doing:

Stock Management / Merchandising

  • Creating reports to monitor stock levels

  • Monitoring stock levels across printhouse locations to ensure there’s enough stock to satisfy customer demand

  • Aiding decision making by taking an active role in analysing sales, actioning stock moves and following through on deliveries.

  • Raising POs for new stock buys

  • Sample management

  • Managing and owning the production critical path from PO placement to shipping.

B2B Shipping

  • Liaising with shipping agents and suppliers on quotations and booking shipments.

  • Preparing shipping documentation

  • Managing and owning the B2B shipping critical path

Printhouse SLA/ Account Management

  • Weekly reporting, monitoring and updating on printhouse performance and SLA’s

  • Monthly performance review meetings with printhouse account managers

  • Day to day contact for any queries, concerns from the printhouses


  • New format/ SKU setup and rollout across printhouse network

  • Tracking QA issues, liaising with engineering, customer support and printhouses to resolve

  • Raising test orders


A bit about you

You should apply if you are:

  • Highly tenacious and logical

  • Comfortable and articulate with data (intermediate / strong Excel/GSheets skills)

  • Creative and analytical

  • Experienced working in a fast paced environment

  • Great at problem solving - you know how & when to ask the right questions and recommend solutions

  • A capable communicator, who works well in a collaborative environment

  • Well organised and flexible

  • Comfortable working with internal and external stakeholders

  • Educated to Degree level or equivalent

If you have experience in retail buying/merchandising or supply chain, that would be a bonus. B2B shipping experience would also be beneficial - but NOT essential.

Perks at Wonderbly

🌴 5 weeks remote working

🍌 Free breakfast

💜 Bupa Healthcare cover

🌻 Coaching with More Happi

🚲 Cycle to work

🐶 Dogs

💰 5% Pension contribution

🎁 Perkbox

🍃 Spill mental health support

🏋️ Corporate discount off Nuffield Health

📚 Yearly learning budget with Learnably or a relevant course

Weekly Yoga class