Global Total Rewards Analyst
Validately
We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
We’re looking for a proactive and detail-driven Global Total Rewards Analyst to join our global People team. In this role, you’ll support and help shape the delivery of Total Rewards programs in the U.S.—with opportunities to contribute to global projects as well.
This is a great opportunity for someone with experience in Benefits and Compensation who’s ready to stretch into new areas, gain global exposure, and partner cross-functionally with teams across the organization. You’ll play a key role in driving the effectiveness, compliance, and continuous improvement of our Total Rewards offerings—while supporting our people-first culture.
Responsibilities
Administer U.S. employee benefits programs, including health, wellness, insurance, and retirement plans
Support annual benefits enrollment and day-to-day benefits operations, partnering with vendors and internal stakeholders
Ensure ongoing compliance with U.S. benefits regulations and internal policies
Act as the main point of contact for U.S. benefits vendors, managing service delivery, renewals, and invoice reconciliation
Provide support for compensation processes, including benchmarking, salary reviews, and data analysis
Maintain accurate compensation and benefits data in Workday and other systems
Partner with HR Business Partners and Talent Acquisition to develop salary recommendations and ensure pay alignment
Oversee the administration of employee leaves of absence (e.g., FMLA, parental, ADA), ensuring compliance and a smooth employee experience
Contribute to global Total Rewards projects, including M&A integrations, policy harmonization, and process improvements
Requirements
3+ years of experience in Total Rewards, with a focus on U.S. benefits and compensation
Strong analytical skills and attention to detail—especially when reviewing data or vendor invoices
Comfortable working with sensitive information and maintaining confidentiality
Strong communicator who can build relationships and coordinate across teams and vendors
Experience working with Workday or other HRIS platforms
Based in the U.S.; remote role with no travel required
Preferred Qualifications
Exposure to compensation processes like benchmarking, job evaluation, or annual salary reviews
Experience working in a global or matrixed environment
Fluency in English required; Spanish or another European language is a plus
Don’t meet every single requirement?
That’s okay! Research shows that some people—especially women and underrepresented groups—tend to only apply when they meet every qualification. If you’re excited about this role and think you could be a great fit, we encourage you to apply. We’re committed to building a team that brings a wide range of perspectives and experiences to everything we do.
Application Process
Meet with a recruiter
Interview with the hiring manager
Participate in a panel interview
Offer stage
Accommodations
At UserTesting, we’re committed to providing inclusive, accessible candidate experiences. If you need accommodations or have specific requests for your interview process, please contact us at talentexperience@usertesting.com. We're here to help.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.