About Unbabel

The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build seamless customer experiences in every corner of the world.

Based in San Francisco, California, Unbabel works with leading customer support and marketing teams at brands such as Facebook, Microsoft, Booking.com, and Under Armour to communicate effortlessly with customers around the world, no matter what language they speak.

What's the opportunity about?

We are seeking a motivated and talented Site Reliability Engineer (SRE) Intern to join our team. As an SRE Intern, you will have the opportunity to work alongside experienced engineers to ensure the reliability, availability, and performance of our systems and services. You will gain hands-on experience in maintaining and improving the infrastructure that supports our applications, learning best practices in system design, automation, and monitoring.

Responsibilities

• Collaborate with the SRE team to monitor and maintain the health of our infrastructure and applications.
• Assist in the development and implementation of tools and scripts to automate routine tasks and improve system reliability.
• Help troubleshoot and resolve issues related to system performance, reliability, and scalability.
• Contribute to the documentation of processes, procedures, and best practices.
• Support the deployment and management of cloud-based infrastructure using infrastructure-as-code principles.
• Work with engineering teams to ensure new features and services are reliable and scalable from day one.

Requirements

• Currently pursuing a degree in Computer Science, Engineering, or a related field.
• Basic understanding of Linux/Unix systems and command-line tools.
• Familiarity with programming languages such as Python, Go, or Shell scripting.
• Understanding of networking concepts and protocols.
• Interest in cloud computing and experience with cloud providers (AWS, Azure, Google Cloud) is a plus.
• Strong problem-solving skills and the ability to work well in a team environment.
• Excellent communication skills, both written and verbal.
• Eagerness to learn and adapt to new technologies and challenges.

Nice to Have

• Experience with infrastructure-as-code with tools such as Terraform.
• Knowledge of containerization technologies like Docker and Kubernetes.
• Familiarity with monitoring and logging tools such as Prometheus, Grafana, or the ELK stack.
• Basic knowledge of CI/CD pipelines and tools such as Jenkins, GitLab CI, or CircleCI.

Benefits

• Monthly gross salary: 1000€;
• Stimulating startup environment committed to diversity and inclusion;
• A Mentor to guide you during your summer internship;
• Flexible working hours;
• MacBook and external monitor;
• Free daily breakfast in the office;
• Pet-friendly office.

Diversity Statement

Unbabel is an Equal Opportunity Employer. We do not discriminate based on ethnicity, religion, colour, sex, gender identity, sexual orientation, age, or mental disability. Not only do we not discriminate, but we celebrate differences. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process, please let your recruiter know.

(We are not accepting candidates coming from recruitment agencies at this moment)

Department

Engineering

Locations

Lisbon

Remote status

Hybrid Remote

Employment type

Internship

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