About Unbabel

The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build seamless customer experiences in every corner of the world.

Based in San Francisco, California, Unbabel works with leading customer support and marketing teams at brands such as Facebook, Microsoft, Booking.com, and Under Armour to communicate effortlessly with customers around the world, no matter what language they speak.

What's the opportunity about?

Unbabel is looking for a Revenue Operations Analyst who can support our Revenue Operations team.

You’ll support all revenue activities and build out the revenue systems, reporting and technical processes to enable us to scale. Every day will bring new challenges and require cross-functional collaboration to maintain and enhance our revenue operations.

This role will challenge you to never accept the status quo. Expect to be challenged in this role as you’ll be identifying process improvements in all aspects of revenue operations and architecting them for the first time. You will report to the Head of Revenue Operations.

Responsbilities

• You must instinctively understand how to build trust and credibility internally with revenue, marketing, technology, Human Resources and Finance.
• You will be supporting the business by providing accurate and insightful management information reports - you will play a key role in developing and providing quality information that will drive future decisions of the business.
• Within the role you will identify opportunities for smarter ways of working – driving productivity, automation and key business insight with your system skills.
• Develop and maintain automated reports to distribute critical revenue analysis to stakeholders in sales, marketing and management.
• Drive increased adoption of sales technology tools and processes and continue to optimize those processes through partnerships with our technology team and others in the business.
• Work collaboratively across teams to produce and automate reports.

Requirements

• 4+ years of experience within sales, revenue operations, sales operations, data analysis, business operations and/or management reporting.
• Strong experience with Google Sheets/Excel is a must. SQL skills would be an added bonus. You’ll be working with Visualisation tools such as Looker, Power BI or Tableau and other systems such as Salesforce, Hubspot, LinkedIn, Clari, Outreach, etc.
• Analytical and quantitative problem-solving skills and the ability to communicate complex ideas effectively.
• Comfortable with ambiguity and remain flexible to find alternative solutions.
• Highly motivated within a proven track record for achieving results.
• Extreme attention to detail and passion for accuracy in all reporting and data gathering in a changing environment.
• Strong sales fluency, an understanding of what drives sales organizations and how sales organizations are measured.
• Strong interpersonal skills and ability to work virtually, in a global team environment.
• Demonstrated experience driving innovation and process improvement that enables the business to achieve its objectives.
• Strong project and time management skills, with an ability to set and maintain priorities to meet deadlines.
• Have a thorough and methodical approach.

Benefits

• Competitive salary at one of Europe’s leading tech startups;
• A stimulating startup environment committed to diversity and inclusion;
• Health insurance;
• Stock options;
• Flexible working hours;
• Individual budget to set up your workstation;
• Budget for learning and development;
• Free office breakfast.

Diversity Statement

Unbabel is an Equal Opportunity Employer. We do not discriminate based on ethnicity, religion, colour, sex, gender identity, sexual orientation, age, or mental disability. Not only do we not discriminate, but we celebrate differences. If for whatever reason you need us to make reasonable adjustments and adaptations to our recruitment process, please let your recruiter know.

(We are not accepting candidates coming from recruitment agencies at this moment)

Locations

Lisbon

Remote status

Hybrid Remote

Employment type

Full-time

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