The position is part-time/contract and 100% online/fully remote/work from home. Moderators designate their own flexible hours. All global time zones are welcome!

US: $15/hour

Global: Varies by country

We seek candidates with:

Passion for emotional health and mental wellness
Capacity to provide judgment-free support on a wide range of topics
Strong interpersonal communication skills such as active listening, validation, empathy, open-ended questioning, and group facilitation
Ability to self-edit advice giving or armchair therapy (which is strictly prohibited)
Openness to learning new skills and taking feedback towards professional improvement
Eagerness to think about experiences through the perspective of the user
Willingness to offer suggestions on how to improve the moderator and user experience

Job requirements:

Age 18+
Fluency in English, including colloquialisms and slang
Tech-savviness and strong wifi
Minimum commitment of 5 hours of moderating per week
Completion of a six-hour qualification course and exam (online, at your own pace)
Successful mastery of moderating skills demonstrated via exam and scenario testing

To apply:

Email [email hidden] with “Moderator Candidate” in the subject line. Please include:

Resume
Cover Letter/Email Message

About Supportiv

Supportiv is co-founded byserial healthcareentrepreneurs who believe inmental wellness for everyone,everywhere that'spennies-per-minuteaffordable.

Each user is matchedinstantly into hyper-targetedpeer groups based on thetopic he/she/they want todiscuss. Real humanmoderators (you!) guide theconversation to keep it safeand positive.

Supportiv also deliverspersonalized content andservice referrals that addressthe user’s underlying needs,all in real-time.

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