Aesthetic Front Desk/Patient Coordinator
SISU Aesthetics Clinic
New York, NY, USA
Posted on Saturday, April 27, 2024
Following a succesful launch of six locations in USA and due to expanding business, Sisu is expanding and looking for a front of house coordinators
Who we are
Welcome to where beauty meets medicine. Sisu has almost 30 successful doctor-led aesthetic clinics in Europe and is deemed the largest aesthetic clinic. We are searching for passionate & motivated individuals to grow our footprint and tell your very own Sisu story.
We specialize in age-prevention & restorative non-invasive treatments including but not limited to Botox, Dermal fillers, Skin boosters, Thread lifts, and more. Founded in 2018 by Dr. James Cotter and Dr. Brian Cotter, better known as the “Botox Brothers” of Ireland, along with serial entrepreneur Pat Phelan, Sisu has placed priority in the art of aesthetic medicine. Our Botox brothers breathe life into the patient-centric mission of Sisu, ensuring their medical oath of “First do no harm” is the backbone of every treatment administered within our clinics.
What we’re looking for
Lead Patient Coordinators for Manhattan ( Soho and Flatiron) – with fast ability to grow
• Experience in a medical clinic or beauty and wellness setting preferred.
• Experience with appointment booking software preferred but not required. Training will be provided.
• Customer experience obsessed.
• Empathetic sales driver with an innovative thought process looking to grow their skills.
• Retail experience (2+ years).
• Clean, fashionable and refined appearance.
• Punctual and Reliable.
• A brand-ambassador attitude for Sisu, you’re obsessed with getting your name out there and have your Sisu elevator pitch down to a science.
• Team player with strong attention to detail.
• Leadership capabilities with excellent communication skills.
What you’ll do
• Ability to make each patient who walks into the clinic feel like an old friend and leave feeling as if they are the center of your universe.
• Booking, confirming appointments and ensuring 5 star check in/check out process.
• Guiding patients during the check in and out process including but not limited to communication with doctors and injectors.
• Ensuring cleanliness of clinic and managing overall clinic coordination/operation.
• Handling patient concerns with integrity and empathy.
• Handling multi-line phone system.
• Providing excellent patient service for every step of the patient’s journey.
• Comfortably able to multitask while upholding Sisu’s values.
Compensation
Competitive hourly rate with up to 40hrs per week available
The Perks
• Health benefits for full time employees qualifying at 24 hours.
• Growth and leadership opportunities with ongoing development.
• 401K.
• Competitive PTO package and flexible schedules.
• First treatment is free with ongoing perks.
• 20% off at other premium brands and so much more!
Find us @sisuclinic on Instagram
Visit our website at sisuclinic.com
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Expected hours: No more than 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Experience:
Beauty related: 1 year (Required)
Work Location: In person
Who we are
Welcome to where beauty meets medicine. Sisu has almost 30 successful doctor-led aesthetic clinics in Europe and is deemed the largest aesthetic clinic. We are searching for passionate & motivated individuals to grow our footprint and tell your very own Sisu story.
We specialize in age-prevention & restorative non-invasive treatments including but not limited to Botox, Dermal fillers, Skin boosters, Thread lifts, and more. Founded in 2018 by Dr. James Cotter and Dr. Brian Cotter, better known as the “Botox Brothers” of Ireland, along with serial entrepreneur Pat Phelan, Sisu has placed priority in the art of aesthetic medicine. Our Botox brothers breathe life into the patient-centric mission of Sisu, ensuring their medical oath of “First do no harm” is the backbone of every treatment administered within our clinics.
What we’re looking for
Lead Patient Coordinators for Manhattan ( Soho and Flatiron) – with fast ability to grow
• Experience in a medical clinic or beauty and wellness setting preferred.
• Experience with appointment booking software preferred but not required. Training will be provided.
• Customer experience obsessed.
• Empathetic sales driver with an innovative thought process looking to grow their skills.
• Retail experience (2+ years).
• Clean, fashionable and refined appearance.
• Punctual and Reliable.
• A brand-ambassador attitude for Sisu, you’re obsessed with getting your name out there and have your Sisu elevator pitch down to a science.
• Team player with strong attention to detail.
• Leadership capabilities with excellent communication skills.
What you’ll do
• Ability to make each patient who walks into the clinic feel like an old friend and leave feeling as if they are the center of your universe.
• Booking, confirming appointments and ensuring 5 star check in/check out process.
• Guiding patients during the check in and out process including but not limited to communication with doctors and injectors.
• Ensuring cleanliness of clinic and managing overall clinic coordination/operation.
• Handling patient concerns with integrity and empathy.
• Handling multi-line phone system.
• Providing excellent patient service for every step of the patient’s journey.
• Comfortably able to multitask while upholding Sisu’s values.
Compensation
Competitive hourly rate with up to 40hrs per week available
The Perks
• Health benefits for full time employees qualifying at 24 hours.
• Growth and leadership opportunities with ongoing development.
• 401K.
• Competitive PTO package and flexible schedules.
• First treatment is free with ongoing perks.
• 20% off at other premium brands and so much more!
Find us @sisuclinic on Instagram
Visit our website at sisuclinic.com
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Expected hours: No more than 40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Professional development assistance
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Experience:
Beauty related: 1 year (Required)
Work Location: In person