Request Management:

• Receive, review, and prioritize marketing requests.
• Make sure to include all relevant information for each request.
• Assign tasks to the right team members and departments as necessary, working within the team’s project management tools.

Communication:

• Work as the link between internal stakeholders and the marketing team.
• Give stakeholders regular information on the status of their requests.
• Facilitate effective communication and coordination within the marketing team.

Project Coordination:

• Develop and maintain a marketing request log and marketing activity calendar.
• Monitor the progress and support the timely completion of marketing projects and requests.
• Coordinate with graphic designers, content creators, and other marketing professionals to fulfill requests.
• Communicate backlogs and exceeded deadlines to Marketing Leadership.

Documentation and Reporting:

• Maintain accurate records of all marketing requests and their statuses.
• Prepare regular reports on request volume, turnaround times, and project outcomes.
• Identify trends and areas for improvement in the request process.

Process Improvement:

• Evaluate and enhance the marketing request process to improve efficiency and stakeholder satisfaction.
• Implement feedback from stakeholders and team members to refine procedures.
• Develop and document best practices for managing marketing requests.

What You Will bring:

• Minimum of 3 years of experience in marketing coordination, project management, or a related role.
• Experience in a fast-paced marketing environment preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and marketing software (e.g., Wrike, Microsoft Office, Sharepoint and Teams).
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with a strong focus on accuracy and quality.

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.