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Cyber Policy Strategy Governance Lead

Sapphire Digital

Sapphire Digital

Posted on Friday, June 7, 2024


The position will report to the CISO and is a member of the cyber security leadership team. The position serves a key role in security ecosystem, close collaboration with Information Technology, Privacy, Legal and other community leader. The position will be to define cyber security policies, strategy and governance for Zelis. The leader will ensure the security policies are focused on pragmatic risk approach that capture the prudent risk of the organization. The leader will build cyber strategy based on the emerging threat landscape, regulatory requirements, and business strategy. The leader will also ensure security policies are effectively enforced and any non-conformance is properly documented.

Job Responsibilities

Responsible for managing the entire lifecycle of cyber security policies and standards. Partner with domain experts to create domain specific standards. Responsible for defining and driving cyber security strategy. Partner with enterprise architecture to build a cyber security architecture practice. Facilitate cyber security standards steering committee for standards approvals. Measure and enforce conformance to cyber security policies and standards. Responsible for creating security metrics that are actionable and help measure the effectiveness of policies. Lead the cyber security risk exception practice that ensures prudent risks are addressed based on the risk appetite. Responsible for cyber security awareness practice to educate Zelis associates on current and emerging cyber risks. Meet with auditors and regulators to clearly demonstrate Zelis cyber security processes and capabilities. Ensure that the team has properly documented processes.



  • Bachelor’s degree in Cyber Security (or) related degree and experience
    Ten Plus years experience in Cyber Security Policy and governance function.
  • Five Plus years experience in managing advanced security education and awareness program.
  • Experience in building and leading a comprehensive security metrics program.
  • Experience in leading an offshore team in a fast paced environment.
  • Experience interacting with regulator or auditors.

• Overseeing remediation efforts by IT staff and business line owners experience
• Performing Information Security/Information Technology risk assessments experience
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Ability to manage multiple work streams simultaneously
• Strong verbal and written communications skills


• Familiarity with regulatory controls and industry best practices such as HIPAA, PCI, CIS, HiTrust, ISO 27001, NIST etc.)
• CISSP, CISM, SABSA or other relevant certifications

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.