We invite you to join the Greycroft Talent Network

Leverage our network to build your career.
Tell us about your professional DNA to get discovered by any company in our network with opportunities relevant to your career goals.

Sr. Analyst L&D

Sapphire Digital

Sapphire Digital

Hyderabad, Telangana, India
Posted on Friday, April 5, 2024

Key Responsibilities:

- Deliver training programs focused on both technical and soft skill development, catering to the diverse needs of our workforce.

- Develop engaging and interactive training materials, including presentations, e-learning modules, videos, and other multimedia content.

- Collaborate with subject matter experts to ensure the accuracy and relevance of training materials and course content.

- Facilitate training sessions using a variety of instructional techniques and delivery methods, such as classroom instruction, virtual sessions, workshops, and on-the-job training.

- Evaluate the effectiveness of training programs through assessments, surveys, and feedback mechanisms, and make recommendations for continuous improvement.

- Stay updated on industry trends, best practices, and emerging technologies in training and development to enhance the quality and relevance of our training initiatives.

- Mentor and support junior training staff, providing guidance and expertise in instructional design, facilitation techniques, and content development


- Bachelor’s degree in Education, Instructional Design, Human Resources, or a related field. Master’s degree preferred.

- Minimum of 6 years of experience in training and development, with a focus on both soft skills and technical training.

- Proven experience in instructional design, curriculum development, and content creation using various authoring tools and platforms.

- Strong facilitation skills with the ability to engage learners and create a positive and interactive learning environment.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

- Demonstrated project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.

- Experience working in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities and requirements.

- Certification in training and development (e.g., CPLP, CPTM) is a plus.

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.