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Marketing Analytics Survey Specialist

Sapphire Digital

Sapphire Digital

Marketing & Communications, Data Science
Hyderabad, Telangana, India
Posted on Friday, February 23, 2024
  • 7+ years of experience in a marketing analytics and/or operations role; with
  • 5+ years working for a U.S. based healthcare or U.S. healthcare provider in a B2B or B2C environment.
  • 5+ years of experience with Qualtrics similar survey and reporting tools.
  • 5+ years of working knowledge with Tabluea, PowerBI, or similar reporting tools.
  • 2-3+ years working knowledge of CRM (Hubspot, Salesforce).
  • Highly analytical and data-driven mindset with a strong statistical background.
  • Passion for bringing process and structure to support data-driven decisions.
  • Ability to communicate survey insights concisely and perform quantitative analysis on structured and unstructured survey data.
  • Ability to interface with third-party vendors (Qualtrics, Klue) for basic to moderate troubleshooting.
  • Growth-oriented and adaptable; able to excel in fast-paced environments with complex data needs.
  • Attention to detail—accurate data gathering, insightful analysis, ability to manage logistics and tactical details with flawless execution.
  • Must be a self-starter and quick learner with the desire to learn.
  • Healthcare industry experience a plus but not required.

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.