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Director of Accounts Receivable

Sapphire Digital

Sapphire Digital

Accounting & Finance
Multiple locations
Posted on Thursday, February 1, 2024

We are currently seeking an experienced Director of Accounts Receivable to support Price Optimization Business Unit. The Director of Accounts Receivable will provide overall accounts receivable leadership for the Business Unit, including and not limited to overseeing a team of approximately 15 associates, providing strategic finance direction, process simplification, and operational decision making to business unit leadership.

Success is defined by the achievement of accounts receivable goals (ex. cash flow, minimal bad debt loss, percent of Accounts Receivable current, etc.), as well as quality and process performance standards.


  • Provide leadership and direction for all activities within accounts receivable processing, administration, and personnel, including but not limited to billing/invoicing, collections and cash applications activities.

  • Identifies optimization opportunities in billing/invoicing, cash applications and collections processes and work with stakeholders to help create a roadmap to implement improvements while maximizing efficiencies.

  • Implement effective and efficient collection strategies, processes and workflows to support overall financial goals.

  • Continually review customer payment patterns to ensure that account balances are current and payment trends are in line with company standards.

  • Provide leadership regarding the standardization of customer payment processes.

  • Develop management reporting for daily, weekly, monthly tracking of accounts receivable performance.

  • Provide forecasting for collections as an input for cash flow, providing guidance to team for goal attainment, and feedback to management relating to accounts receivable status.

  • Develop and drive best practices in operations and processes ensuring consistency with company requirements, internal and external controls and audit requirements,

  • Responsible for execution of overall talent recruitment and development strategies for Accounts Receivable including recruitment, hiring, training, employee development and performance management. Recommend changes in employee salaries and status including reclassification, transfers, promotions, and terminations.

  • Plan, organize, lead and control the activities of the group, including projects, schedules, priorities, and personnel. This includes operational and strategic efforts aimed to drive business process improvement including cost management opportunities.

  • Serve as a consultant and subject matter expert to external clients regarding business policies, processes, procedures, and measures that drive the realization of business strategies (e.g., accounts receivable management)

  • Foster an environment of operational excellence and promote/implement continuous improvement practices.

  • Develop and maintain relationships with senior finance and business leaders within the broader Zelis organization.

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.