We invite you to join the Greycroft Talent Network

Leverage our network to build your career.
Tell us about your professional DNA to get discovered by any company in our network with opportunities relevant to your career goals.

Senior Product Analytics Analyst

Sapphire Digital

Sapphire Digital

IT, Product, Data Science
Morristown, NJ, USA
Posted on Thursday, August 24, 2023

The Senior Product Analyst will conduct in-depth analyses for business units across the Claims Cost Solutions (CCS) teams. This position will work with analysts embedded in the business units to determine their data requirements and extract relevant datasets. They will develop SQL scripts that capture the requirements and provide actionable insights.

The analyst will coordinate cross-functionally with product owners, operations, data management, and data engineers. This role will report to the Director of Product Analytics.


  • Meet with business unit leaders to translate their data needs into a robust and deliverable dataset.

  • Write SQL scripts that go beyond the reporting capabilities embedded in the existing data infrastructure.

  • Work closely with data engineers to develop specifications for enhancing data availability.

  • Work with product, operations, and analytics to develop the data requirements for data engineers.

  • Manage and communicate the timeline for data deliverables. Ensure stakeholders are aware of expected enhancements and have stopgap solutions.

  • Monitor the quality of deliverables and determine a methodology to QA the data extracted.

  • Understand the data management processes to anticipate potential breakdowns in data availability. Build robust and flexible data frameworks that provide high-quality and accurate data.

  • Seek opportunities to expand and update models including refreshing and/or retraining as needed. Evaluate, develop, select, and integrate new tools and processes for data gathering and reporting.

  • Relays business impacts of findings through sound data driven recommendations and risk assessment.

  • Proactively deliver business opportunity through claims data, provider data assets, and understanding of business processes/procedures

Requirements and Education:

  • Expertise in the collection, analysis, and delivery of large, multi‐ dimensional data sets, including using advanced analytical tools and methodology (e.g., Tableau, SQL, Python).

  • Must be excellent problem solver - able to translate data into meaningful business insights; can make complex, analytical processes and tools simple and digestible for communicating with a broad set of stakeholders.

  • Critical thinker to overcome obstacles, provide new ideas and assist with developing improved business processes.

  • Experience designing and delivering analyses that inform business processes. Comfortable analyzing product adoption and customer usage data to provide insight into growth opportunities.

  • Excellent communication skills, including written, verbal and presentation skills; comfortable and credible with both internal stakeholders and external audiences.

  • A flexible, dynamic, self‐demanding and proactive individual; able to motivate him/herself and others; able to work in a fast‐paced, private equity sponsored environment.

  • 4-10+ years of professional experience. Experience in the healthcare technology industry valued but not required.

  • Bachelor’s Degree required

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.