Network Development Coordinator
Sapphire Digital, Part of Zelis
About Us
Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
Why We Do What We Do
In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.
Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.
Position Overview
As part of the Price Optimization global division, the Offshore Network Development Coordinator plays a critical role in supporting the onshore Network Development team in driving revenue growth through strategic provider network expansion. This position is responsible for executing a variety of administrative and operational tasks that enable onshore talent to focus on generating net new provider relationships and expanding existing partnerships across medical and dental networks. The coordinator will work closely with internal stakeholders and external providers to ensure smooth, timely, and accurate support throughout the network development lifecycle.Conduct outbound interest calls to prospective medical and dental providers to introduce network opportunities and gather initial information.
Manage and respond to email inquiries from internal teams and external stakeholders in a timely and professional manner.
Accurately input and update provider information—including contact details, application status, credentialing readiness, and contract progress—into internal systems and databases, ensuring data integrity, consistency, and compliance with organizational standards.
Review, organize, and process provider applications (medical and dental) to ensure they are complete and ready for credentialing.
Provide administrative support for contract workflows, including document tracking, status updates, and coordination with relevant teams.
Collaborate with onshore Network Development teams to ensure smooth provider onboarding and network expansion.
Perform other general administrative and operational support tasks to assist the broader Network Development function.
Should be a graduate.
Good communication skills
Work hours - EST
Commitment to Diversity, Equity, Inclusion, and Belonging
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.