About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

We are seeking a strategic and detail-oriented IT Procurement Manager to lead the sourcing, negotiation, and acquisition of technology products and services. This role is responsible for optimizing vendor relationships, ensuring cost-effective procurement, and aligning IT purchases with business goals. The position will work cross-functionally with IT, Finance, and Legal teams to support enterprise-wide technology initiatives and will operate during US Eastern Time (ET) hours.

• Develop and execute procurement strategies for hardware, software, cloud services, and IT consulting

• Manage vendor selection, contract negotiation, and performance evaluation

• Collaborate with IT, Finance, and Legal teams to ensure compliance and budget alignment

• Monitor market trends and emerging technologies to inform purchasing decisions

• Maintain accurate records of purchases, contracts, and supplier performance

• Lead RFP/RFI processes and evaluate vendor proposals

• Ensure procurement activities comply with internal policies and external regulations

• Identify cost-saving opportunities and drive continuous improvement in procurement processes

• Required Qualifications

• • Bachelor’s degree in Business, Supply Chain Management, Information Technology, or related field (Master’s preferred)

  • 10+ years of experience in IT procurement or strategic sourcing

  • Strong negotiation and contract management skills

  • Familiarity with IT products, licensing models, and vendor ecosystems

  • Proficiency in procurement software and ERP systems

  • Excellent analytical, communication, and project management skills

  • Certification in procurement (e.g., CPSM, CIPS) is a plus

  • Willingness to work US Eastern Time (ET) hours

• Preferred Qualifications

• • Experience with SaaS, cloud platforms (e.g., AWS, Azure), and cybersecurity solutions

  • Knowledge of ITIL or other IT service management frameworks

  • Ability to work cross-functionally and influence stakeholders

Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.