The Role

What You’ll Do

Prescriptive Advisory: Lead discovery and design sessions with a "Keep It Simple" mindset. Act as a trusted advisor, guiding customers toward standard capabilities and configurable guardrails rather than over-customized setups.
Implementation Excellence: Lead and execute software implementations using prescribed best practices, standardized packages, and automation tools to deliver fast, high-quality, and cost-effective deployments.
Technology-Enabled Delivery: Develop deep proficiency in the Vault Platform and Vault CRM Events Management. Use platform capabilities and delivery tools to configure solutions, manage data migration, and execute validation with speed and accuracy.
Ecosystem Integration: Guide customers in unifying their complete event lifecycle—from planning and speaker management to budget tracking, content distribution (PromoMats), attendee reconciliation (OpenData or other relevant source), and compliance reporting.
Cross-Functional Alignment ("Two in a Box"): Work in close alignment with Strategy, Product Management, Solution Consulting, and Account Partners to ensure smooth project handoffs, contribute to Key Projects, and feed real-world feedback back into product direction.
Operational Excellence & Execution: Take individual accountability for project deliverables, manage execution risks proactively, and maintain focus and intensity to achieve project milestones.
Long-Term Customer Success: Deliver deeply appreciated services that establish strong foundations for post-implementation adoption, user sophistication, and enduring customer relationships.
Team Mentorship: Provide leadership to team members on the team to improve employee and customer success.

Requirements

Relevant Experience: 6+ years of experience leading and delivering enterprise SaaS/Cloud implementations of event management solutions.
Domain & Technical Aptitude: Understanding of Life Sciences commercial event operations (speaker programs, advisory boards, transparency reporting) and strong technical affinity for cloud platforms, workflow engines, and data integration patterns.
Consultative & Presentation Skills: Proven ability to lead customer discovery workshops, communicate complex architectural ideas simply, and challenge customers constructively to design the solution they need.
Execution & Focus: Self-starter with a track record of operational discipline, high attention to detail, and a commitment to incremental progress delivered with speed and quality.
Travel: Willingness to travel up to 25–30% as required for key project milestones and customer discovery.

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

Follow the application process and submit your resume.

Within 3 days, you will receive a link to a personality assessment administered by a third party.

Once you complete the assessment, our team will review your full application package and follow up via email with our decision.

If moving to the interview stage, the process is as follows:

1. A conversation with the hiring manager
2. A practical case exercise
3. A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

Medical, dental, vision, and basic life insurance
PTO and company paid holidays
Retirement programs
1% charitable giving program

Compensation

Base pay: $100,000 - $150,000 CAD
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.