Role Overview
We are seeking a dynamic individual to take on a dual role as a Growth Specialist. This role is critical in driving the implementation of data-driven insights and empowering the sales team by combining the responsibilities of data analysis and enablement. The successful candidate will work cross-functionally with sales, client success, and marketing to execute an efficient, cohesive, and data-driven strategy to accelerate revenue growth.

Key Responsibilities

• Implement data-driven insights to guide decision-making across commercial operations.

• Develop and maintain sales enablement tools, training materials, and resources to boost the effectiveness of the sales team.

• Collaborate closely with internal stakeholders, including sales, marketing, and client success, to ensure alignment and streamline processes.

• Leverage Salesforce, and analytics tools to manage responsibilities effectively, reducing handoffs and improving execution efficiency.

• Work with the head of revenue operations and internal stakeholders to formulate key insights and enablement, ensuring strategies are quickly executed and implemented.

• Ensure workload feasibility through prioritization and by automating routine tasks, such as reporting and dashboard management.

Organizational Benefits

• Improved efficiency and faster execution of strategies by having a holistic understanding of data insights and enablement requirements.

• A comprehensive approach to addressing challenges and opportunities, leading to informed and impactful decision-making.

Educational Background

Bachelor’s Degree (mandatory):

• Fields: Business Administration, Marketing, Data Science, Analytics, or a related field.

Advanced Certification (preferred):

• Salesforce Certification (e.g., Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Sales Cloud Consultant).

• Google Analytics, Tableau, or Power BI certifications.

Key Skills

Analytical & Technical:

• Proficiency in Microsoft Suite (Advanced Excel skills, PowerPoint, etc)

• Proficiency in data analysis tools: Tableau, Power BI, SQL.

• Strong familiarity with Salesforce CRM and Salesforce reporting.

• Experience with automation tools (Zapier, Alteryx) and workflow optimization.

• Ability to identify key merchant opportunities in order to drive growth across the merchant base.

Sales Enablement:

• Ability to create impactful materials, briefs, enablement resources, and tools.

• Knowledge of sales methodologies

Collaboration & Communication:

• Proven track record of cross-functional collaboration (Sales, Marketing, Customer Success).

• Exceptional interpersonal and presentation skills.

Process Optimization:

• Expertise in streamlining workflows and reducing manual intervention via automation.

• Experience in automating reporting dashboards and optimizing sales tools.

Soft Skills:

• Strong problem-solving and critical thinking abilities.

• High adaptability to a fast-paced, data-driven environment.

Work Experience

Industry Experience:

• Preferably in SaaS, Fintech, or technology-driven organizations.

Years of Experience:

• 2–5 years

Educational Background

National Diploma / Bachelor’s Degree / Honours

• Fields: Business Administration, Digital Marketing (performance focussed), Data Science, Analytics, or a related field.

Advanced Certification (preferred):

• Salesforce Certification (e.g., Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Sales Cloud Consultant).

• Google Analytics, Tableau, or Power BI certifications.