Job Summary

As the Principal of Value Realization your expertise and passion for data and analytics will pave the way for transformative changes in the financial industry. At the heart of our mission is the commitment to revolutionize how financial institutions leverage data and advanced analytics to not only enhance their business operations but also to significantly improve customer experiences. In this pivotal role, you'll be the driving force behind our customer analytics consulting practice, shaping digital banking, marketing, and analytics strategies for financial institutions using MX’s data and analytics products. Your leadership will not only influence our direct trajectory but also shape the way our clients interact with their data to make informed, impactful decisions.

We're seeking a visionary leader adept at navigating the complexities of the financial sector and fervently advocating for the power of data and analytics. Embrace the opportunity to make a difference, leading the charge in transforming data use within the financial sector, fostering innovation, and driving unparalleled growth, setting new standards for excellence and innovation in the fintech industry.

Job Duties

Develop, own, and drive the vision and strategy for the company’s analytics consulting practice.

• As an influential leader, drives building and implementing MX strategic plans to accelerate Customer Analytics organizational policies to build and scale revenue opportunities cross functionally supporting matrix MX business units in alignment with MX organizational corporate strategy and executive policy makers with a focus on client success.

• Thought Leader responsible for cross functional success across MX, driving growth at MX through a unified vision and direction of resource allocation decisions for the MX professional services organization leading a consultancy practice.

• Develop client-facing solutions that:

  • Promote and extend the utilization of MX data and analytics products

  • Deliver measurable ROI for financial institutions across lines of business, including digital banking and marketing

  • Develop sophisticated value calculators, ROI models, and other KPI frameworks that align with strategic business objectives.

  • Curate a compelling library of use cases and events that demonstrably link to tangible dollar value outcomes.

  • Enhance onboarding processes and elevate customer satisfaction by aligning identified value propositions with measurable business objectives.

• Engagement responsibilities:

  • Problem identification

  • Strategic alignment

  • System architecture definition

  • Client training and solution deployment.

  • Development of engagement materials, reports, and presentations

• Project management responsibilities:

  • Interaction with MX and client executives and managers

  • Engagement scoping and planning

  • Proposal and contract generation

  • Cost and schedule management

  • Ensure final delivery of client engagements

  • Measure the success of client engagements and the success of the consulting practice.

• Partner with internal MX teams to develop data-backed insights and metrics to measure product reach, effectiveness, and ROI for a wide range of MX products and services.

  • Mentor and train Solution Consultants, Account Executives, and other stakeholders in effectively identifying and showcasing value to clients.

  • Proactively collaborate with sales representatives to identify opportunities and strategies to achieve sales quotas, leveraging deep understanding of customer needs and market trends.

  • Collaborate cross-functionally to refine messaging and positioning of MX solutions

  • Provide feedback to Product and Engineering teams on customer needs and product opportunities

• Work closely with these internal teams to articulate the ROI messages into case studies, success stories, value propositions, and other client-facing artifacts by focusing on

  • Product and operational analytic excellence

  • Data visualization

  • Storytelling through data

  • Personal career development

• Create and deliver presentations and memoranda to communicate key findings to colleagues and senior leaders

Job Requirements

• Master’s degree in a quantitative discipline (e.g., Mathematics, Computer Science, Statistics, or Econometrics) or an MBA with a quantitative concentration

• 10+ experience within the Financial Services industry with specialization in management reporting and analytics, digital banking, and digital marketing

• Successful experience in building, leading, and guiding a product or operational analytics function

• Professional background likely to include (a) 5+ years of “hands-on” experience in data analytics and (b) 5+ years of experience managing analytics teams

• Strong communication skills, including the demonstrated ability to (a) write “client-ready” strategy documents, operational plans, and insight memos and (b) deliver polished and compelling presentations

• Ability to translate strategic mission objectives into an analytical framework, project plan, and action items

• Superior critical thinking skills, intellectual curiosity, and a willingness to keep looking for better solutions

• Drive to tackle demanding goals with enthusiasm, tenacity in the face of stubborn obstacles, and interest in pursuing personal and technical development alongside other commitments

• Commitment to client needs and satisfaction, humility in the face of constructive feedback, and production of high-quality work that builds trust and confidence with stakeholders

At MX, we are a high-performance organization that thrives on trust and results. This role is based in Lehi, Utah, with flexibility for both in-office and remote work. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals, massage therapists, a sports simulator, gym, mother’s lounge, and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate, kick off key projects, or strategize cross-functionally, fostering connection and innovation.

MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@mx.com.