Salesforce Business Analyst
Life at MX
We are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you.
Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the financial industry.
MX is looking to add a Salesforce Business Analyst within the business applications team. You will work with Salesforce Administrators and Developers who have a passion for delivering high quality software solutions to their stakeholders that increase efficiency and strengthen business processes.
Apply analytical skills to determine business value and document accurate business requirements and present these requirements in a manner that is concise, measurable, and flexible enough to meet project and stakeholder needs
Work with team members to document and convey solutions to stakeholders.
Provide consultation to internal stakeholders to aid in application usability and efficiency, data collection, and systematization of business processes
Translate high-level business needs into detailed requirements (user stories) for new capabilities
Have a strong desire, willingness and ability to learn current business processes and understand how they depend on Salesforce
Analyze system data to determine business problems, trends, and opportunities for process improvements
Participate in the full software development life cycle by actively participating on Agile scrum teams and be willing to help on various roles, including, but not limited to Business Technical Analyst, UI designer, Tester, etc.
Plan and run bi-weekly project prioritization meetings
Assist in Identifying, documenting, and helping to resolve risks, defects, and issues within our Salesforce environment(s)
Effectively communicate with team members, customers, partners, and management on project status on a regular basis
Maintain SLAs for responsiveness, communication, and productivity
Basic Job Requirements
Bachelor’s degree in Business Administration, Information Systems, or related field or equivalent work experience
Familiarity with Salesforce, 2+ years’ experience in Salesforce platform preferred
Project management and/or prior Business Analyst experience
Excellent analytical and problem-solving skills
Strong ability to manage multiple projects and work cross-departmentally
Advanced Job Requirement (preferred but not required)
Salesforce Administrator or Business Analyst Certification
Excellent verbal and written communication skills, strong ability to manage expectations
Enjoy working with data, inclusive of a keen attention to detail, data discrepancies, down-stream dependencies, etc.
At MX, we utilize a hybrid work model, which allows us to attract top talent and increase impact through collaboration. Our team members enjoy a balance of remote work and in-office days. Travel expectations for remote employees is about 15%, and the company covers travel expenses for remote employees. Local employees will utilize in-office time on a weekly basis Tuesday through Thursday. Both local and remote employees can take advantage of our incredible office space with onsite perks like company-paid meals, onsite massage therapist, golf simulator, and meditation room to name a few.
The expected on-target earnings (OTE), which is comprised of a base salary and other forms of cash compensation, such as bonus or commissions is currently $69,000 to $$75,875.
This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.
MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to firstname.lastname@example.org.