The Senior Program Manager will be critical to the successful implementation of processes and technologies enabling engineering and product to deliver against strategic business objectives. In this role, you will be a leader and integrator for better decision-making, helping business leaders apply resources to the right outcomes at the right time, focusing the organization on work that matters and serving as the glue that keeps the organization aligned in times of change. This role will lead a complex portfolio area with high strategic importance to ensure success against business goals. Experience working with product driven programs including growth markets, product features, customized product delivery and contract SLAs is essential to the overall success of this role. Day to day work will include developing long/medium/short term goals to achieve business outcomes, defining roles and responsibilities for executing on goals, driving dependency mapping and resolution, mitigating risks, ROI, communicating status and tracking metrics against goals.

This role will require the driving of alignment across cross functional technical and
non-technical teams. A working technical background including architecture, observability, networking, DevOps, and security is required.

Job Duties

• Collaborate with Sales, Product Management, Finance, Program Management, Go To Market and Engineers to create Program execution roadmaps, manage critical dependencies, mitigate risks, drive planning and execute deliverables to achieve business objectives.

• Work with stakeholders to ensure Program level documentation is created including general overviews, architectural diagrams, user guides, integration guides, developer guides, and platform documentation.

• Collect and analyze technical and product information from diverse sources to document changes and new product functionalities.

• Provide executive level guidance on execution roadmaps, portfolio status and program direction to support corporate wide objectives.

• Drive cross functional alignment to ensure resources, tools and technology support Program objectives.

• Gain understanding of any new technology to lead technical programs and effectively drive discussions/decisions around any technical challenges.

Basic Requirements

• Bachelor’s degree or equivalent work experience.

• 10+ years of experience in portfolio and program management, preferred.

• Considerable knowledge of program management software tools and management techniques.

• Experience planning and managing large-scale portfolios.

• Experience managing implementations from start to finish.

• Exhibit strong portfolio and program management skills encompassing strategic planning, resource and financial planning, risk mitigation, personnel management, and executive support , all with meticulous attention to detail.

Advanced Requirements (preferred but not required)

• 5+ years of experience in financial services, corporate, or investment banking industry is preferred.

• 3+ years of experience in a technical role including but not limited to TechOps, SRE, DevOps, Networking Engineer.

• Experience working with Jira (or equivalent planning tool).

• Experience in systemic change management.

• Experience driving annual and quarterly planning for complex areas.

Work Environment

At MX, we utilize a hybrid work model, which allows us to attract top talent and increase impact through collaboration. Our team members enjoy a balance of remote work and in-office days. Travel expectations for remote employees is about 15%, and the company covers travel expenses for remote employees. Local employees will utilize in-office time on a weekly basis Tuesday through Thursday. Both local and remote employees can take advantage of our incredible office space with onside perks like company-paid meals, onsite massage therapist, golf simulator, and meditation room to name a few.

Compensation

The expected on-target earnings (OTE), which is comprised of a base salary and other forms of cash compensation, such as bonus or commissions is currently $129,500 to $155,500. This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.

#LI-Remote

MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@mx.com.