About the Company

Taxually is a leading tax technology company providing innovative compliance solutions for businesses worldwide. Our platform streamlines complex tax processes, helping companies navigate the intricate landscape of global tax regulations while minimizing administrative burden. As a rapidly growing fintech SaaS startup, we're revolutionizing how businesses handle their tax compliance obligations.

About the Role

We are looking for an Office Assistant to join our operations team on a part-time basis. Your day-to-day tasks will include supporting administrative and documentation activities.

What you’ll do

• Own end-to-end client onboarding operations – managing VAT registration and transfer processes across multiple assigned countries (including Italy)
• Ensure timely and accurate execution of all registration and transfer-related compliance activities
• Adapt and follow processes according to country-specific regulatory requirements
• Coordinate and assign tasks to a team of Virtual Assistants, monitor progress, and measure performance
• Act as the go-to expert and point of contact for registration and transfer topics within the Onboarding Operations team across your assigned countries
• Communicate proactively and clearly with internal teams, stakeholders, and external parties
• Maintain accurate records and ensure data integrity across all systems and tools
• Drive process improvements and contribute to automation initiatives

What we’re looking for

• Experience in administrative/operational field
• Professional English – strong written and verbal communication skills are essential; knowledge of Italian is an advantage but not a requirement
• Excellent organisational and prioritisation skills: ability to assess urgency and importance, manage multiple tasks and deadlines simultaneously, and make clear-headed decisions about what needs to happen first
• Strong attention to detail – accuracy is critical in everything you do
• Confident working with systems and tools: quick to learn new platforms and comfortable with technical environments
• AI proficiency – familiarity with AI tools and openness to continuously developing this skillset are essential
• Advanced Excel skills – you use spreadsheets effectively to track, manage, and report on your work
• Experience coordinating or delegating tasks to others, with the ability to track and evaluate their output
• Structured, proactive mindset with a focus on efficiency and continuous improvement

Why join us?

• Take ownership of multiple country scopes and grow with the role
• Work at the intersection of tax, operations, and technology
• Shape and improve processes in a scaling international company
• High autonomy and real impact on how compliance is delivered