Closer/Funder

Here at Knock, we put people first and go above and beyond to serve our partners and customers with our first-of-its-kind Knock Bridge Loan™, giving homeowners the ability to unlock the equity in their current home to purchase their next one.

Our Closing Department is a fast-paced environment and the final stage of our customer’s loan journey — your work ensures every loan funds smoothly and on time.

💥 What You’ll Be Doing

✅ Prepare and send Initial Closing Disclosures (ICDs) to borrowers, ensuring accuracy and timeliness.
✅ Resolve closing issues quickly, accurately, and always with the customer experience top of mind.
✅ Execute the transfer of lender funds for disbursement.
✅ Prepare and verify all loan documents (interest rate, property details, loan amount, vesting, etc.) before closing.
✅ Reconcile and update loan-level information to generate closing documents.
✅ Ensure the Closing Disclosure meets all federal and/or program guidelines.
✅ Communicate proactively with all parties regarding closing status.
✅ Collaborate with Loan Assistants, Bridge Loan Specialists, Loan Officers, and settlement partners to ensure seamless closings.
✅ Audit signed closing documents for accuracy and completeness before funding.
✅ Maintain speed and accuracy standards for sending documents (ICDs, closing packages).
✅ Manage a loan pipeline of 50–60 closings per month with precision and care.
✅ Continuously learn and grow, while also supporting the development of others — be a mentor and resource to your team.
✅ Support your team with ad-hoc projects and help wherever needed.

✔ What You’ll Bring

• 3+ years of recent, relevant experience in residential loan closings, especially cash-out refinance transactions.
  
  
• Strong understanding of mortgage regulations from origination to post-closing.
  
  
• Proven ability to manage a large pipeline of closings (50–60 per month).
  
  
• Meticulous attention to detail — you double-check your work.
  
  
• Passion for delivering an amazing customer experience — you go above and beyond to ‘wow’ our customers.
  
  
• Excellent written and verbal communication skills — you’re an over-communicator.
  
  
• Highly organized with the ability to manage multiple competing priorities.
  
  
• Strong sense of urgency and ability to thrive in a fast-paced, growth startup environment.
  
  
• Tech-savvy — confident using Encompass LOS and other lending platforms.
  
  
• Commitment to diversity, equity, and inclusion, aligned with Knock’s values.
  
  
• Experience working 100% remote with a distributed, national team.
  
  
• Availability to work Pacific Time Zone hours.
  
  

🎓 Education

• High school diploma or equivalent required. (Manager may set a higher minimum education level if needed.)
  
  

Why You’ll Love Knock

💡 Be part of an innovative, people-first company revolutionizing homeownership.
🌍 Remote-first culture — work from anywhere while staying connected.
🚀 Fast-paced, high-growth environment with opportunity to make a real impact.
🤝 Supportive, inclusive team that values learning, collaboration, and bold ideas.

We encourage you to apply even if you don’t meet every single listed requirement. We value diverse perspectives and experiences — great people don’t always follow a checklist.

Physical Requirements:

• Set up and constantly operate a computer
• Communicate and exchange accurate information to others via telephone or internet video applications

Compensation and Benefits:

The candidate must be able to perform the essential functions of the job, with or without reasonable accommodation.

Our Compensation Philosophy: As a remote first fully remote (U.S.-based) workforce, our goal is to ensure that all Knockstars are fairly compensated. Please note that the base salary for this position is: $55,000 USD + bonus. This job posting expires on July 31, 2025.