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Solutions Engineer

JW Player

JW Player

United States
Posted on Tuesday, May 28, 2024

About JWP:

JWP is transforming the Digital Video Economy as a trusted partner for over 40,000 broadcasters, publishers, and video-driven brands through our cutting-edge video software and data insights platform. JWP empowers customers with unprecedented independence and control over their digital video content. Established in 2004 as an open-source video player, JWP has evolved into the premier force driving digital video for businesses worldwide. With a rich legacy of pioneering video technology, JWP customers currently generate 8 billion video impressions/month and 5 billion minutes of videos watched/month. At JWP, everyone shares a passion for revolutionizing the digital video landscape. If you are ready to be a part of a dynamic and collaborative team then join us in shaping the future of video!

Remote Policy:

At JWP, we have adopted a remote work policy, with all our employees working remotely. While we value remote work, we can only consider candidates who are currently located within the country of the job posting. Regrettably, candidates outside of the country of posting will not be considered, and JWP does not provide relocation assistance. This policy is aligned with our operational setup.

The Solutions Engineering Team:

The JWP Solutions Engineering team collaborates with customers both pre- and post-sales to gain a comprehensive understanding of our product's value proposition and its implementation. We closely partner with customers to assist in designing solutions that leverage both our own and our partners' products.

The Opportunity:

We are looking for a Solution Engineer deeply familiar with the Media & Entertainment sector. The ideal candidate demonstrates thought leadership, possesses robust technical skills, and can offer valuable technical guidance and solution proposals to JWP's diverse prospects, customers, and partners within the digital marketing and media industries.

As a Solutions Engineer, you will:

  • Maintain a thorough understanding of JWP and Platform products.
  • Serve as the primary technical point of contact for customers and guide them through the sales process.
  • Effectively present and articulate the business value of our solutions and products to managers and executives of all backgrounds.
  • Grasp the competitive landscape in video technology and position JWP's product value within that ecosystem.
  • Conduct client-facing information gathering sessions and demonstrate JWP's products, delivering technical pre-sales presentations tailored to the needs of prospective publishers.
  • Support the RFI/RFP process by providing comprehensive responses to technical requirements.
  • Collaborate closely with senior management to internalize feedback and align with sales processes.
  • Continuously enhance value and play an integral role in the JWP Sales Team.
  • Collaborate within an account team to manage and support an existing book of business, fostering new product adoption while maintaining support for our current customer base.
  • Achieve quarterly and annual objectives.

Requirements for the role:

  • 2+ years of experience as a Sales Engineer, Solutions Architect, or in a related field, with a focus on Advertising/Video product expertise.
  • Excellent presentation skills, including experience delivering technical details to diverse audiences.
  • Experience in the Video Delivery, Live Streaming, and OTT space.
  • Excellent writing skills for responding to RFI/RFPs and for business communications with customers.
  • Demonstrated experience in problem identification and resolution, with a hands-on approach to solving tactical and strategic challenges.
  • Experience collaborating with internal departments and stakeholders across Product, Product Marketing, and Marketing.
  • Ability to adapt to the evolving landscape of sales and product.
  • Solutions-focused attitude and enjoyment in client interactions.
  • Demonstrated ability to multitask and pay attention to details.
  • Experience with either front-end development (e.g., JQuery, JavaScript, HTML, CSS) or scripting languages (e.g., Python, JavaScript, etc.).

Bonus Points:

  • Technical sales or support experience in SaaS organizations, preferably in the video streaming industry.

Perks of being at JWP, United States

Our goal is to take care of you and ensure you will be successful in your new role. Your success is our success!

As a full time employee, you will qualify for:

  • Private Medical, Vision and Dental Coverage for you and your family
  • Unlimited Paid Time Off
  • Stock Options Purchase Program
  • Quarterly and Annual Team Events
  • Professional Career Development Program and Career Development Progression
  • New Employee Home Office Setup Stipend
  • Monthly Connectivity Stipend
  • Free and discounted perks through JWP's benefit partners
  • Bi-Annual Hack Weeks for those who are interested in using their coding knowledge
  • Fireside chats with individuals throughout JWP

*Benefits are subject to location and can change at the discretion of the Company.

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.