About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of over 4,000 experts. This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed. Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value. We are excited to create paths to ownership for our specialist roles, providing opportunities for significant personal, professional, and financial growth.

About The Role

We are seeking Process Analysts to join our team. The ideal candidate will possess a strong background in system's thinking and process design. As a Process Analyst, you will coordinate with your manager and team to understand the business outcomes desired by our clients and the operational strategy of our Operations team. You will enable the operational strategy that meets these goals at low cost through creative usage of Invisible's low-code platform. Your day-to-day work will be centered on designing, building, and guaranteeing the successful operation of processes upon the platform at scale.

What You’ll Do

• Process Scoping and Build
• Coordinate with your manager to solve client-facing problems with Invisible's low-code process builder tool.
• Process Analysis and Improvement:
• Recommend and carry out process modifications to optimize efficiency and reduce manual work.
• Engage with Operations stakeholders to understand and resolve emergent process problems.
• Requirements Gathering and Communication:
• Understand common patterns and pain-points in process configuration tools.
• Communicate pain-points and technology gaps to product engineering teams.
• Cross-functional Collaboration:
• Work closely with Operations stakeholders to ensure seamless change management and continuous operation of processes.

What We Need

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 1-2 years of experience in process engineering or software development.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently as a member of a team.
• Experience using low-code config platforms, including Invisible's Builder.

What’s In It For You

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Specialists to work remotely around the world on a schedule that suits their lifestyle.

Compensation:

• Base: $48,000

The amount listed above is the expected annual base salary for this role, subject to change.

Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy:

All candidates and residents of California may visit our Recruitment Privacy Policy and Notice at Collection here.

Accessibility Statement:
We are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email.

Equal Opportunity Statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

You may view Invisible Pay Transparency Policy, and Equal Employment Opportunity is the Law notice, by clicking on the corresponding links.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.