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VP of Operations - AI Training

Invisible Technologies

Invisible Technologies

Software Engineering, Operations, Data Science
Worldwide Business Park, Shah Alam, Selangor, Malaysia · Remote
Posted on Wednesday, April 5, 2023

What is Invisible?

Website : http://www.inv.tech/

Overview / Sales Deck - https://invtech.docsend.com/view/6kp3ixp

Recorded Demo - https://youtu.be/f9P2LbTYrRw

Who are we?

Invisible Technologies helps fast-growing companies scale efficiently by offering them Operations-as-a-Service: a synthesis of automation, human specialization, and strategic consulting.

We start at the goal level, getting deep into our clients’ businesses and the problems that they’re facing. We break down their goals & problems into processes that we can run for them. These processes are broken down into automated and human-run steps. We believe that anything that can be automated, should be automated. But that there will always need to be a human-in-the-loop to run the best operation.

Our team is made up of 75+ strategic team members who own equity in the company (our “Partners”) as well as 1600+ team members who are running our service and core company functions (our “Agents” & “Specialists”)

We believe that…

  • Our Mission is to unlock the creative potential of people and companies; we are the engine that powers innovation.
  • Our Clients are pioneers of innovation; in industries ranging from AI to insurance to solar, many of our clients are well-known and on the cutting edge of technology and strategy.
  • Ownership is our guiding value; every partner on the team is the “CEO” of their area - each of us are empowered to jump in and solve the problems in front of us.
  • Meritocracy creates alignment; the value someone produces should be reflected back in the position of responsibility and compensation that they receive.
  • Transparency is vital for us to run an entirely remote organization; what one of us knows, all of us should know.

What you will be doing

The VP of Operations (AI Training) will be responsible for leading and managing the overall operations of the company’s AI Training services. This includes developing and implementing strategies to increase efficiency, scalability and customer satisfaction, as well as leading and managing the operations team and working closely with other departments to ensure a seamless delivery experience for customers.

Your Mission

As VP of Operations for AI Training, you will be responsible for owning the engine that is powering the world’s leading innovation: AI.

Invisible is partnered with some of the leading companies in AI development as their core human data training partners. Our AI training team is made up of hundreds of team members, ranging from bright high school graduates to PhDs & professors, from engineers and mathematicians to creative writers and linguists.

As VP you will be responsible for the entire AI training division: managing hundreds of trainers and managers/directors and collaborating with some of the world’s top AI researchers.

In addition to team management, you will be on the front lines of innovating new methods of AI training, constantly iterating and refining how human-generated data can best impact the AI models that our clients are creating.

The three core pillars of your responsibilities will be:

  • Operations Management: indirectly managing a team of hundreds of AI trainers and directly managing a team of several Operations Managers and Operations Analysts as they manage the production of high-quality work on nuanced AI training processes.
  • Client Management: partnering with researchers and managers at our clients’ companies at both the strategic and tactical levels, working with them to define their needs, map their processes, and ensure our work is achieving their goals.
  • Systems Thinking: constantly iterating on the design of our processes, applying to both external AI training processes that we run for our clients as well as internal management systems that help you manage your team more efficiently and effectively. Whilst some process innovations will not require new technology, others will. You will partner with product managers on Invisible’s technologies team to be able to create new technologies.

Who we want

Additional qualifications that are not required but would be desired are:

  • Worked in a company that is currently within the AI innovation boom. This includes AI research tech firms (e.g. OpenAI, Google, Amazon, Anthropic, etc) or within AI services or AI training services firms (e.g. ScaleAI, Labelbox, Turing, etc). You would need to demonstrate a strong understanding of the space if they don’t have this experience
  • Have a vision for the AI space and AI training within it — this will be far from perfect (and perfect is impossible) but what’s important is that thinking has been put towards it.
  • Experience managing an organization of at least 50+ people (though 200+ would be preferred).
  • Been in client-facing roles in a consulting or strategic partnership capacity.
  • Big plus if you have a technical background or a recent (<10 years old) major in ML/CS at a university.

Compensation & Benefits

  • Working Times: US (EST or PST) Hours
  • $125,000 annual base + up to $50,000 bonus potential (paid out quarterly) + equity!
  • Additional opportunities to earn more equity and increase your ownership percentage of the company, through promotions and through re-distribution of re-acquired shares via buybacks
  • Healthcare Benefits (or Stipend Option)
  • Flexible Work Schedule / Unlimited Vacation Days
  • Work Remotely