Marketing Operations Intern - Data Management & AI Workflows
Icertis
Data management & hygiene
- Perform manual data updates and cleanup across account and contact records to support marketing & SDR workflows
- Assist with list matching, enrichment, de-duplication, and data normalization
- Help identify recurring data issues and document patterns or recommendations for improvement
- Support ongoing data quality initiatives tied to campaigns, outbound efforts, and reporting
SDR & go-to-market support
- Prepare and maintain clean, accurate data sets for marketing outreach and campaigns
- Assist with ad-hoc data requests from Marketing teams
- Validate data before uploads, launches, or handoffs to ensure accuracy and completeness
AI & automation support
- Help maintain and monitor existing automation workflows (e.g., Zapier-based workflows)
- Assist with testing, QA, and documentation of automation and AI-enabled processes
- Explore opportunities where AI or automation could reduce manual work or improve speed and consistency
- Support basic prompt testing, workflow tweaks, and process improvements under guidance from the team
Documentation & process support
- Document data processes, workflow logic, and “how-to” guides for internal use
- Help keep operational documentation up to date as processes evolve
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.
We’re looking for a Marketing Operations Intern to support our go-to-market teams by improving data quality, supporting SDR workflows, and helping maintain and evolve AI-driven automations. This role is ideal for someone who enjoys working with data, is detail-oriented, and is curious about how AI and automation can streamline business operations. You’ll work closely with the Marketing Operations teams on practical, hands-on work that directly supports sales productivity and marketing execution, while gaining exposure to modern MarTech tools and AI-enabled workflows. #LI-AA2
What we’re looking for
- Strong attention to detail and comfort working with spreadsheets, lists, and structured data
- Interest in marketing operations, revenue operations, analytics, or automation
- Curiosity about AI, workflows, and how tools like automation platforms can improve efficiency
- Ability to follow defined processes while also spotting opportunities for improvement
- Clear written communication and willingness to document work
- Bonus (not required): exposure to tools like CRMs, marketing automation platforms, Zapier, or basic scripting/logic concepts
The pay range is $27/hr. to $40/hr. and will be based on job-related factors such as year in school, location, experience, training, skills, and abilities.
Location: This role can be fully remote within the US only, or hybrid if candidate is near one of our US offices.
Perks: We offer extensive hands-on experience on the job, and you will be working with our key players. We offer 401K to interns which gives an opportunity to start saving early! We make sure our interns get multiple platforms to interact with and learn from our leadership team.
- Support marketing teams by performing manual data updates, cleanup, and validation across account and contact records
- Assist with data hygiene initiatives including de-duplication, list matching, enrichment, and normalization
- Prepare and maintain clean, accurate data sets to support SDR outreach, campaigns, and reporting
- Validate data prior to uploads, campaign launches, and sales handoffs to ensure accuracy and completeness
- Help maintain and monitor automation workflows (e.g., Zapier-based workflows) used across Marketing Operations
- Assist with testing, QA, and documentation of automation and AI-enabled workflows
- Support exploration of AI and automation opportunities to reduce manual work and improve operational efficiency
- Document data processes, workflow logic, and standard operating procedures to support team enablement
- Respond to ad-hoc data and operational support requests from Marketing Operations and Revenue teams