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Vice President, Operations

Hubble Contacts

Hubble Contacts

Operations
New York, NY, USA
Posted on Aug 22, 2023
Hubble Contacts (Hubble) pioneered private-label daily contact lenses sold directly to consumers through a subscription-based e-commerce business model. The company was founded in 2016 with the mission of delivering high-quality lenses at an affordable price point in a manner that had never been offered before.Historically, four manufacturers controlled about 95% of the contact lens category in the United States and Canada and set prices much higher than a fair and open market would tolerate. Enter Hubble: a company offering a more affordable and consumer-friendly option than any product currently on the market. Hubble recently launched ContactsCart, offering its customers alternative manufacturer brands, including Bausch & Lomb, CooperVision, and Johnson & Johnson, at a meaningful discount. The company is also exploring strategic opportunities for new product launches, including toric lenses and eyeglasses, and entering new distribution and retail channels.Due to the rising prevalence of eyesight disorders coupled with an increase in consumer spending, Hubble is uniquely positioned to capitalize nationally and internationally on the growth of a global contact lens market predicted to reach $17.7 billion by 2025. Position SummaryAs an industry leader, Hubble recognizes the paramount role of operations and compliance in driving internal efficiency and harmonious interactions with multiple partners. We seek a visionary Vice President of Operations to lead our end-to-end supply chain optimization. In the role, you will assume a pivotal leadership position, steering the entire spectrum of supply chain management, orchestrating seamless vendor relations, and optimizing logistical frameworks. Your strategic acumen will be instrumental in propelling growth and enhancing operational excellence. Through adept oversight, you will elevate Hubble’s product quality and strategically collaborate with cross-functional teams and stakeholders. Requirements The ideal candidate has the following:
  • Supply Chain Management:
    • Own end-to-end supply chain processes, including supply and demand forecasting, inventory management, and order fulfillment
    • Oversee manufacturer management, freight, and customs operations, and ensure efficient product shipment to customers
    • Develop and implement strategies to optimize supply chain efficiency and reduce costs while maintaining high-quality service
  • Vendor Coordination and 3PL Management:
    • Build and maintain strong relationships with existing vendors and service providers
    • Assess vendor performance, negotiate terms, and evaluate potential new providers based on business needs and goals
    • Collaborate with vendors to enhance product quality, streamline processes, and drive continuous improvement
    • Lead the management of third-party logistics partners, ensuring alignment with Hubble's operational objectives
    • Monitor performance metrics and implement improvements as needed
  • Compliance:
    • Supervise the company's quality and prescription verification teams to meet consistent product quality and compliance standards.
    • Review and implement quality assurance measures and processes to improve Hubble's compliance posture
  • Transportation and Logistics:
    • Manage transportation operations, including coordination of deliveries and shipments
    • Oversee outbound shipping and freight for the direct to consumer shipments
    • Optimize logistics processes to minimize lead times and reduce costs
  • Strategic Planning and Growth:
    • Develop a strategic plan to position the supply chain as a driver for business development and profitability growth
    • Provide insights and recommendations to senior leadership on operational improvements and growth strategies
  • Forecasting and Purchase Order Management:
    • Lead the forecasting process and collaborate with cross-functional teams to write purchase orders accurately
    • Ensure adequate inventory management based on accurate demand projections
    • 8+ years of experience in e-commerce operations and leadership
    • Experience in inventory forecasting, inventory control and distribution systems
    • Excellent written and oral communication skills and ability to operate cross-functionally within the organization
    • Experience managing a distributed team with strong leadership and development skills
    • Strong Excel skills and ability to work with large data sets; prior experience with SQL a plus
    • Impeccable levels of integrity, character, and professionalism in all business dealings
    • Close attention to detail and strong organizational skills
    • A proactive and collaborative approach with high accountability
    • Bachelor's degree required
BenefitsAt Hubble, we invest in our employees' well-being and empower them with benefits to ensure they can continue to be both happy and productive!
  • Receive Insurance Covering, Medical, Dental & Vision. In addition, options for Flexible Spending, Health Saving Accounts, and Membership Options To One Medical, Teladoc, HealthAdvocate, and Talkspaces are also available!
  • 401k Option
  • Commuter Benefits
  • Fitness Membership To ClassPass
  • Voluntary Long-Term & Short-Term Disability Insurance
  • Voluntary Supplemental Life Insurance
  • Unlimited PTO - Geared Towards Work/Life Balance
  • Annual Professional Development Stipend
  • Remote Working Environment With Quarterly Team Meet Ups & Team Philanthropic Events #HubbleCares
Salary commensurate with experience: $195k to $230k - with bonus targets