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CareDriver Systems Associate

HopSkipDrive

HopSkipDrive

Remote
Posted on Friday, June 7, 2024

Who we are

HopSkipDrive’s mission is to create opportunity for all through mobility. Our innovative, supplemental school transportation solutions are used by over 600 school districts, charter schools, nonprofits, government agencies, as well as busy families to safely and reliably get kids where they need to go.

Student transportation is the largest mass transit system in the U.S. The way kids get to and from school has a direct impact on our kids, families, schools and communities. While school districts spend $28 billion annually on transportation, only 30% of kids get to school on a bus. The current system can no longer meet all the transportation needs of our districts, schools and families — and its shortcomings are causing inequities in educational access that are affecting the welfare of millions of kids each day.

HopSkipDrive is taking a different approach to arranging safe, reliable school transportation that meets needs that aren’t being addressed by the current system, helping to fill gaps and supplement the student transportation options available. We create personalized transportation solutions for the one to the many, and everything in between.

We’re a company with heart

Our partnerships with school districts, child welfare agencies and nonprofits ensure equitable educational access for the most vulnerable populations, including youth in foster care, children experiencing homelessness and students with disabilities.

We understand that the difference between struggle and success can sometimes be as simple as the ability to show up, which is why we’re on a mission to use innovative technology — coupled with operational expertise and new ways of thinking — to help kids reach their full potential by providing a safe, dependable way to get them where they are going.

We’re an awesome place to work

Our company culture has been well-recognized — HopSkipDrive has been named to Fast Company’s Most Innovative Companies list, as well as Best Places to Work lists from Built In LA, Comparably, Inc., and the Los Angeles Business Journal. Comparably also named us a Best Company for Professional Development, as well as to its Best CEO and Best CEOs for Women lists.

We’re growing rapidly

Founded by three moms as a solution to their own transportation challenges, we now operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive has raised $100M in funding to date.

Who you are

You are an A+ player who is looking for a challenging and rewarding experience. You are inspired by the mission we are pursuing and by the opportunity to define a new category in an incredibly fast-moving market. You are excited to bring your best everyday, to learn from those around you and to push hard while contributing to our powerful vision of positively impacting kids’ lives everyday.

At HopSkipDrive, we know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We are building a team of creative problem-solvers from many different backgrounds.

As a CareDriver Operations System Associate, you’ll play a critical role in ensuring every CareDriver on the platform is compliant with national and local level policies, rules, and regulations. You’ll also ideate and build processes that maximize onboarding efficiency and improve CareDriver experience.

You’re a self-starter with an intense drive and work ethic, a passion for our brand and our mission, and a get-things-done attitude. You’ll be ready to roll up your sleeves to help enhance the most productive and most caring community of drivers in the world.

What you'll do

  • Provide operational and some technical support to Supply Department pertaining to systems and processes
  • Serve as point of contact and liaison for key CareDriver systems
  • Work on operational tasks and projects related to Supply Department or company initiatives impacting the CareDriver population
  • Support CareDriver requirements processes and implementation- HopSkipDrive, client, and regulatory mandated requirements
  • Develop and refine processes for CareDriver requirements and compliance
  • Conduct audits and run reports on partner platforms on a regular basis
  • Assist with CareDriver Operations expansion efforts
  • Fountain systems support as needed, including workflow editing and optimization and communication support
  • Keep department resources up to date
  • Assist with special projects

What you bring

  • 6 -12 months of compliance or operations experience within associated roles
  • Intermediate/advanced Excel proficiency
  • 1 year of project management, certification preferred
  • Experience with project management software
  • Experience developing strategic initiatives and plans to accomplish those initiatives
  • Exceptional analytical, investigative, and organizational skills
  • Clear written and verbal communication
  • Self starter and able to work independently
  • Experience with Tableau is a plus
  • Relentless curiosity

** This role will be fully remote in one of the following states AZ, CA, CO, DC, FL, IL, IN, KS, MD, MI, MO, NC, NJ, NM, NV, NY, OK, OR, SC, TN, TX, UT, VA, WA, WI**

What you will get

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, flexible vacation, FSA, medical, dental and vision, 401(k), and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The hourly range for this role is $25 to $27 per hour. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set and specific work location. The total compensation package for this role also includes equity stock options.


Equal Opportunity Employer

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class. HopSkipDrive is also proud to operate as a drug-free workplace.