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Sr. Manager, Safety Policy and Standards



Posted on Friday, May 24, 2024

Who we are

HopSkipDrive’s mission is to create opportunity for all through mobility. Our innovative, supplemental school transportation solutions are used by over 600 school districts, charter schools, nonprofits, government agencies, as well as busy families to safely and reliably get kids where they need to go.

Student transportation is the largest mass transit system in the U.S. The way kids get to and from school has a direct impact on our kids, families, schools and communities. While school districts spend $28 billion annually on transportation, only 30% of kids get to school on a bus. The current system can no longer meet all the transportation needs of our districts, schools and families — and its shortcomings are causing inequities in educational access that are affecting the welfare of millions of kids each day.

HopSkipDrive is taking a different approach to arranging safe, reliable school transportation that meets needs that aren’t being addressed by the current system, helping to fill gaps and supplement the student transportation options available. We create personalized transportation solutions for the one to the many, and everything in between.

We’re a company with heart

Our partnerships with school districts, child welfare agencies and nonprofits ensure equitable educational access for the most vulnerable populations, including youth in foster care, children experiencing homelessness and students with disabilities.

We understand that the difference between struggle and success can sometimes be as simple as the ability to show up, which is why we’re on a mission to use innovative technology — coupled with operational expertise and new ways of thinking — to help kids reach their full potential by providing a safe, dependable way to get them where they are going.

We’re an awesome place to work

Our company culture has been well-recognized — HopSkipDrive has been named to Fast Company’s Most Innovative Companies list, as well as Best Places to Work lists from Built In LA, Comparably, Inc., and the Los Angeles Business Journal. Comparably also named us a Best Company for Professional Development, as well as to its Best CEO and Best CEOs for Women lists.

We’re growing rapidly

Founded by three moms as a solution to their own transportation challenges, we now operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive has raised $100M in funding to date.

Your role:

This role will focus on developing and managing HopSkipDrive’s safety policies and standards. You are an experienced safety professional with a deep understanding of safety policies, standards, and regulations within the tech industry. You bring a proactive and strategic mindset to the development, implementation, and oversight of comprehensive policies.

You are someone who can not only develop policies but can think through the intricacies and develop procedures from them for our front-line teams. You are passionate about safety and are never happy with the status quo. You’re always ready with ideas, motivated to continually improve the safety of our community, and drive a culture of safety and compliance. This role will report directly to the Director, Trust & Safety.

What you’ll do:

  • Oversee HopSkipDrive’s safety policy and standards plan creation
  • Manage existing safety policies, procedures, SOPs, manuals, or other documents
  • Develop and implement policy research and analysis strategies
  • Create new safety policies; break them down into procedures for front-line workers
  • Introduce new policies, standards, and procedures across the company
  • Track and manage safety policies, perform reviews to keep them up-to-date and in compliance with regulatory standards, norms, and other requirements
  • Ensure familiarization of people in the company with safety policies and standards

What you’ll bring:

  • 5+ years of tech industry or startup expertise in either policy, communications, operations, or legal
  • 3+ years of experience directly related to trust & safety
  • Outstanding written and verbal communication skills across multiple functions and teams
  • Entrepreneurial spirit who can come up with solutions to prevent problems we haven’t seen yet
  • Experience working with diverse stakeholders, from executives to front-line workers
  • Innovative thinker who can promote policy innovation and drive timely decisions
  • A creative problem solver with the ability to work independently
  • Bachelor's degree
  • Direct experience in rideshare or a similar two-sided marketplace is preferred

** This role will be fully remote from a state where we do business AZ, CA, CO, DC, FL, IL, KS, MD, WI, OK, UT, TN, NC, NV, NM, NJ, NY, OR, TX, SC, VA, WA, MO, MI**


What you will get

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer competitive market comp, flexible vacation, FSA, medical, dental and vision, 401(k), and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role is $85,000 to $100,000. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set and specific work location. The total compensation package for this role also includes equity stock options.

Equal Opportunity Employer

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class. HopSkipDrive is also proud to operate as a drug-free workplace.