We believe conversations will become the #1 way to shop.

At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.

Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.

To win, we focus relentlessly on:

• Quality: conversations that feel authentic and on-brand.

• Experience: effortless shopping from chat to checkout.

• Re-engagement: personal, 1-1 dialogue instead of noisy marketing.

The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.

Join us to make Conversational Commerce real.

✨ Why this role matters

At Gorgias, we’ve built a demand generation engine that’s more than just marketing. It’s a fusion of data engineering, automation, and applied AI to find and activate the right leads at scale.

We’re looking for a Marketing Growth Engineer to join our Operations Intelligence squad and help us build smart, scalable systems that power revenue growth. You’ll extract and enrich data, build internal apps, integrate AI workflows, and plug into real-world business problems.

This is a great opportunity for someone who’s technically capable, business-minded, and excited to move fast in a lean team that values curiosity, collaboration, and experimentation.

🧠 The Team You'll Join

The Demand Generation team at Gorgias is split into two squads:

• Marketing Intelligence: Focused on experiments, campaign execution, messaging, and growth insights (you’ll collaborate with Calvin and Rory).

• Operations Intelligence: Builds and maintains the infrastructure, workflows, and automations that drive lead generation, enrichment, segmentation, and outreach (you’ll work with Guillaume, Victor, and Gonçalo).

We partner closely with non-technical teams to enable self-service tools, enrich company and contact data, and activate high-intent leads across multiple channels.

🛠 What You’ll Be Doing

• Enrichment at scale: Extract company and contact data using APIs (e.g., Shopify, Apollo, PhantomBuster), clean it via automated SQL workflows, and enrich it using LLMs and heuristics.

• Internal tooling: Build apps and workflows in Retool to help marketing and sales teams autonomously launch experiments, enroll contacts, and activate data.

• AI & workflow automation: Integrate LLMs to extract metadata (e.g., industry tags, personas, job functions) from unstructured sources like website descriptions or job titles.

• Signal-based targeting: Surface high-intent buying signals (e.g., new hires, tech stack changes, CX job postings) and feed them into outbound engines.

• Data pipelines: Maintain and improve ETL processes that support data quality, freshness, and usability across Gorgias growth systems.

• Cross-team collaboration: Work closely with marketing, content, and revenue teams to connect their strategy to the right data and systems.

💡 Projects You Might Work On

• Create a persona classifier using AI and internal heuristics to group contacts into CX-relevant roles for segmentation.

• Build a copywriter engine that plugs AI-generated content into cold outreach based on real-time lead attributes.

• Design a signal aggregator that consolidates job posts, tech stack installs, and web activity into actionable alerts.

• Improve our internal activation app to make it easier for non-technical teams to trigger enrichments, enrollments, and contact sequences.

🧰 Our Stack

• Data ingestion: Airbyte, Segment, Fivetran

• Warehouse: BigQuery

• Transformations: dbt

• Internal tools: Retool

• Activation: Hightouch, Segment, Cargo

• Outreach: Instantly.ai, Lemlist

• Cloud: GCP (Cloud Functions, Cloud Run, PubSub, Compute Engine)

• CI/CD: GitHub Actions, GitLab

• Project management: Notion, Asana

• CRM: Hubspot

🧑‍🚀 Who We’re Looking For

We’re not looking for a deep specialist. We’re looking for a scrappy, curious generalist who can connect systems, work with data, and solve business problems with a product mindset.

You might be a strong fit if you:

• Have 2+ years of experience in data engineering, analytics engineering, or automation in a startup or growth-focused team.

• Are proficient in SQL (non-negotiable) and know your way around Python or JavaScript.

• Are comfortable working with APIs (REST, GraphQL) and integrating data from external services.

• Enjoy building small internal tools and workflows, especially in low-code platforms like Retool or with scripting.

• Have a business-first mindset, you care about driving revenue, not just shipping code.

• Can think holistically: you can go from extracting raw data → cleaning/enriching it → using it to trigger actions or insights.

• Are a good teammate: humble, collaborative, and not afraid to ask questions or challenge assumptions.

🚀 Why You’ll Thrive at Gorgias

• Work directly with product-minded marketers and data engineers on impactful projects.

• Join a small, empowered team where your ideas and code ship fast.

• Learn new technologies, systems, and business models as we scale to $100M+ ARR.

• Be part of a culture that values experimentation, iteration, and humility.

• Enjoy flexibility to work remotely from Lisbon (preferred), Paris, Belgrade, or Toronto.

Perks & Benefits

• 🏖️ 25 days of paid leave

• 🤕 Paid sick leave

• 🧸 Paid parental leave (16 Weeks)

• 💻 MacBook Pro

• 🍽️ Personal credit card to buy lunches (you’ll have your own Gorgias credit card)

• 🏥 Included in your offer’s calculation, there’s a 5% bonus for healthcare to compensate for Private Health costs

• 💆🏻‍♀️ Get €700 to set up your workstation at home (working from home should feel breezy)

• 📚 Get €2000 of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)

• 🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats! (Here is the photo album from our last company retreat in Mexico in 2022, when we were a total of 200 people!)

AI use in Recruiting at Gorgias
We use AI tools to assist in managing and assessing applications, with human oversight at every stage.

Diversity & Inclusion at Gorgias
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, experiences, and perspectives. At Gorgias, we believe that diverse teams drive innovation and better decision-making. We do not discriminate based on race, color, religion, gender identity, sexual orientation, disability, age, or any other protected status.

If you need accommodations to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact us at accommodation@gorgias.com. Let’s grow together!