Summary:

The People team at ER is looking for a process-minded Senior People & Culture Associate to join our People team. The ideal candidate will bring a high level of customer service, an analytical mindset, and the drive to help people have a great working experience.

The Senior People & Culture Associate will be responsible for supporting the daily functions of the People department including maintaining people records, reporting, administrative support, compliance, responding to company policy inquiries, and providing employee relations support. As a member of the hub of the People team we are looking for someone with strong analytical skills and experience or exposure to all facets of Human Resources. The person in this role should be excited to have a broad range of responsibilities with the ability to pivot to support the needs of the organization and People team.

Job Responsibilities:

• Performs routine tasks required to administer and execute People programs including but not limited to maintaining people records, document creation, reporting, compliance & audit, data integrity, benefits administration, supporting the recruiting process, onboarding & offboarding, and responding to company policy inquiries.
• Partners closely with the People & Culture leadership team to execute operational processes and services with a focus on employee experience and data integrity
• Process people changes and terminations including document generation, notifications and system updates.
• Act as the first point of contact for team member questions. Escalate issues to other members of the People team, as needed.
• Assist the People & Culture leadership team with employee relations issues, partnering with managers to set up and monitor performance improvement plans.
• Assist with onboarding new team members including onboarding scheduling, system entry, paperwork validation, background checks and HR orientation & system training.
• Support and communicate core People processes to stakeholders, managers and team members.
• Identify and drive process improvement efforts, leveraging HR systems to automate and eliminate manual work where possible.
• Performs other projects or duties as assigned