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TV Administrator

Extreme Reach

Extreme Reach

London, UK
Posted on Thursday, September 28, 2023

Summary:

The TV Administrator manages a catalogue of clients assisting them in their day to day requirements ranging from copy instructions, Regulatory submissions, Campaign management, talent negotiations, artiste contracts and developing and building relationships with suppliers; management and maintenance of all aspects of customer account in the ER platform.

Job Responsibilities:

  • Liaising with numerous parties from the TV stations, media buyers, clearance bodies and production on a day-to-day basis
  • Set up and place distribution orders on behalf of clients, generating copy instructions, uploading paperwork/files to clearance bodies on the ER platform
  • Ensure all work is billed accurately and on time for clients
  • Deal with invoicing and admin queries and working to SLAs
  • Ensure a smooth TV delivery workflow by communicating effectively with clients, suppliers, Clearance bodies, production companies and internal departments
  • Liaise with broadcasters and ensure we have up to date TV station information including contacts and any other information relevant to our day-to-day business
  • Assist other members of the team as and when required
  • Escalate issues to senior team members or departments as appropriate

*ADA Essential Functions

  • Experience of working in an office environment within a customer-facing role
  • Some knowledge or study of broadcast advertising
  • Excellent verbal and written communication skills, experience advising and providing consultation to clients and team members
  • Must be a team player
  • A can-do attitude and a willingness to work outside of prescribed hours when required
  • Ability to act responsibly under pressure and prioritise tasks effectively.
  • Strong attention to detail
  • Commitment to professional development