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Retail Sales Associate

Cuyana

Cuyana

Sales & Business Development
Palo Alto, CA, USA
Posted on Friday, January 19, 2024

Cuyana is now hiring a Full-time or PT retail Sales Associate for our Stanford Shopping Center store location.

Are you a self-motivated team player? Do you go above and beyond for the customer? Then you may have the ideal skills to be part of our team!

Benefits: Sick time, holiday pay, commuter benefit, 401k, bonus, plus clothing allowance and generous employee discount.

RESPONSIBILITIES*

Sales & Client Interaction

  • Comfortable greeting guests, checking Customers into appointments, requesting client information for further outreach
  • Provide excellent personalized customer service and engagement through building relationships with clients
  • Expert on product and brand knowledge, act as a Cuyana ambassador
  • Assist customers with purchases, returns, exchanges
  • Pull sizes and product from stock, assist with monogramming, bagging, and gift wrapping product
  • Contribute to the daily personal and store sales targets

Operations & Stockroom

  • Receive and process stock transfers
  • Work with management on how to organize, prioritize based on sales, and maximize stock room space
  • Maintain, clean, and organize stockroom and store, merchandise with direction from manager and product team
  • Assist with showroom inventory organization and restocking, uphold all visual standards on the floor: tags, stuffing, steaming
  • Process phone orders and coordinate in-store pick up, and courier same day deliveries (if available)
  • Give back as part of the Cuyana Community (help teammates during peak season, support retail events, volunteer + community events)

*Responsibilities may change based on business needs

REQUIREMENTS

  • 6+ months customer facing sales driven experience; Apparel / accessories contemporary brand and clienteling experience a plus
  • Embody Cuyana's Fewer Better ethos
  • Team player who thrives in fast paced environments
  • Professional attitude and customer service focused
  • Dependable with all store responsibilities
  • Adaptable, and willing to jump in and help
  • Strong organization, written and verbal communication skills
  • Comfortable handling customer conversations and interactions
  • Technology savvy
  • Flexible work schedule - Must be available to work weekends, evenings, events, holidays
  • Able to bend, reach, lift, climb ladders, and move product; Able to carry 25 - 30 lbs
  • Follow current COVID-19 safety protocols (even if fully vaccinated)

A CONNECTION TO OUR VALUES

We look for mission and values-aligned candidates who respect each other and foster an open and supportive environment. We are a team of highly motivated team players who thrive in fast-paced, nimble environments.

  • Cultivate Community – you are honest, inclusive, and always willing to lend a hand
  • Create Excellence – you are accountable, decisive, and drive for results
  • Build & Evolve – you are curious, look to push the status quo by bringing new solutions, and seek feedback along the way

Compensation range for this role is $18.07-20/hr, commensurate with experience