At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage.

We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA.

Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies.

With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk.

The Opportunity

We’re always eager to connect with individuals who are passionate about partnering with customers, helping them achieve their goals, and ensuring they get maximum value from our platform. While we don't currently have an open position available, we’re growing and regularly hire for a range of Customer Success roles across multiple levels.

In these roles, you’ll collaborate closely with customers to understand their business objectives, design solutions that align with their goals, and provide expert guidance on data strategies, platform adoption, and best practices. Whether you’re troubleshooting technical issues, leading implementation projects, or proactively identifying opportunities for growth, you’ll play a vital role in building long-term partnerships and driving customer success.

If you’re interested in joining Amperity’s Customer Success Team but don’t see an opportunity that you’d like to apply to, please submit your resume. We’ll keep your information on file and will reach out if we find a match!

Location

We have a hybrid work model for employees based in Seattle, WA, and New York, NY, with three days in the office days each week, providing a mix of in-person collaboration and remote flexibility

We will also consider fully remote in CA, CO, FL, GA, IL, IN, MA, MN, NJ, OH, OR, and TX