The credit services team is one of three core teams in the A/R function at Future. Working alongside The collections and billing teams, the Credit Services team are responsible for assessing credit risk, as well as onboarding new customers.

What you'll be doing

The Senior Credit Services Analyst is a critical, high-impact member of the Finance organisation, responsible for safeguarding the company's financial health by managing complex customer credit risk, ensuring robust compliance with Know Your Customer (KYC) requirements, and acting as the primary administrator for the corporate credit insurance policy.

This senior role handles the most complex customer onboarding processes, provides decisive financial risk assessments, manages high-risk order approvals, and serves as the team's escalation point for credit and compliance matters.

Experience that will put you ahead of the curve

• 4+ years of experience in credit analysis, compliance, accounts receivable, or a related financial role, demonstrating increasing responsibility.
• Lead on decision-making in high-pressure credit and risk scenarios.
• Experience interpreting financial statements and conducting comprehensive credit/risk analysis.
• Demonstrated proficiency with key enterprise resource planning (ERP) and customer relationship management (CRM) systems (e.g. Netsuite, Operative One, Salesforce).
• Clearly articulate credit decisions and compliance requirements to internal stakeholders and external insurers.

What's in it for you

The expected range for this role is £28,000 - £35,000

This is a Hybrid role from our Bath Office, working three days from the office, two from home

… Plus more great perks, which include;

• Uncapped leave, because we trust you to manage your workload and time
• When we hit our targets, enjoy a share of our profits with a bonus
• Refer a friend and get rewarded when they join Future
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan

Internal job family level P6

Who are we…

We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.

We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!

Our Future, Our Responsibility - Inclusion and Diversity at Future

We embrace and celebrate diversity, making it part of who we are.

Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.

When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.

Because a diverse team isn't just good for business. It's the Future.

Find out more about Our Future, Our Responsibility on our website.

Please let us know if you need any reasonable adjustments made so we can give you the best experience!

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