About ClosedLoop

Historically known as healthcare’s data science platform, ClosedLoop has now also begun to pioneer the use of generative AI to deliver personalized support to patients and providers. With a passion for service and a thirst for revolution, we are dedicated to improving health and wellbeing for people everywhere. Through the use of innovative technology and compassionate support at every stage in patients journeys, we offer solutions for patients directly and for members of their care team.

What sets us apart from the competition is our well-established reputation and history of innovation, excellence, and partnership. Competing in and winning the CMS AI HealthOutcomes Challenge in April 2021 put us on the map by surpassing 300 other contenders (IBM, Accenture, Deloitte, Merck, Mayo Clinic, etc.) to win the $1.6 million grand prize.

We welcomed 2024 with another milestone … Our fourth consecutive year being named Best in KLAS for Healthcare AI. One of our industry’s most prestigious honors, KLAS uses direct customer experience and satisfaction data from interviews by KLAS Research to score healthcare technology companies.

Now on the precipice of more exciting accomplishments and discoveries yet to be realized, we will always be guided by a commitment to do good in order to positively impact the future of Healthcare.

We’re ready to help change the world. Are you? Come join us!

About the Team

Built and based in Austin, Texas, we are a team of “Closers” who are passionate about changing the future of healthcare. With numerous accolades in our trophy case, we have been repeatedly recognized by the Austin Business Journal as a “Best Places to Work” and Built In as a “Best Startups” for our culture and employee-centric programming.

We believe in empowering our teams to do their best work, offer generous employee benefits that include 100% paid medical insurance for employees and their dependents, flexible PTO, paid parental leave, 401k, and ongoing learning and team building opportunities. We believe that diverse teams are stronger teams and understand that building for the future includes embracing and honoring different backgrounds and experiences. Doing so creates the foundation for our ability to build systems that drive unbiased outcomes.

We strive to create a supportive team high in rigor, with a constant improvement mindset. We believe that teams high in trust innovate faster and better, collaborate more effectively, and love their work more. If this sounds like a place where you can see yourself building for a future that transforms healthcare, we’d love for you to join us!

About the Role

As VP of Engineering, you’ll be the technical and cultural anchor of our team, leading the charge into a new era of AI-native software development. Your guiding vision: a world where AI generates 80% of the code, developers operate as orchestrators of intelligent systems, and we ship beautiful, high-impact web and mobile products at startup speed.

We’re a pre–product-market fit startup, moving fast, iterating constantly, and operating with high ownership. We’re looking for someone who has led engineering through this exact stage—someone who thrives in ambiguity, knows how to balance speed with quality, and understands the scrappiness required to find product-market fit. Big Tech playbooks alone won’t cut it here—this is a role for a builder.

You’ll oversee all aspects of engineering—from architecture and velocity to hiring and team culture—and collaborate closely with product and design to deliver experiences that are both scalable and delightful.

This isn’t a heads-down coding environment. AI is deeply embedded in our workflows, and your role is to set the technical direction, establish best practices, and empower engineers to leverage LLMs for quality, speed, and innovation. We’re looking for a systems thinker who leads through high-leverage activities like technical design, code review, and team enablement, and who thrives in building a culture where AI accelerates every layer of the stack.

Responsibilities

• Ensures team has appropriate technical direction, leadership, and balance between short-term impact and long-term vision
• Champion AI-assisted development — from Copilot to test automation to AI-native workflows
• Gets deep technically to ferret out where plans have not been thought through and to anticipate issues
• Manages effectively and translates the company goals to the technical team
• Manages the overall development process and development team organization
• Manages platform security and compliance
• Identifies and nurtures talent to grow the team without dropping the bar
• Thinks about the business trade offs of technical decisions – understands how to balance tech debt, customer requests, and product roadmap
• Motivates the team, coaching individuals to accomplish their own career goals
• Recruits and retains a top–tier a engineering team

Required Qualifications

• An AI-forward technologist — experienced in how to integrate tools like GitHub Copilot, GPT-4, and AI-based CI/CD into workflows
• Understanding of how to implement process to make the team more effective without burdening everyone
• Ability to prioritize so we can “play fast”
• A people-first engineering leader, who has scaled teams from 5 → 20 without compromising quality
• Has previously built and scaled complex and asynchronous systems to support up to 1000s of concurrent users
• Prior experience in building systems that are secure by design
• Experience in building products in a regulated environment while maintaining high velocity
• Experience managing in-person and remote team members

Impact You’ll Make:

• Shape the future of AI-enabled healthcare delivery
• Build technology that meaningfully improves patient outcomes and provider effectiveness
• Lead innovation in responsible AI development for healthcare
• Grow and mentor the next generation of healthcare AI engineers

The Fine Print:

• We have a strong preference for individuals based in our Austin, TX headquarters who are comfortable with our in-office work culture. We offer relocation assistance to new employees relocating to Austin.
• At this time, ClosedLoop is unable to provide visa sponsorship. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.
• A few words on our approach to recruiting: We will never ask an applicant for sensitive or personal financial information during any stage of the recruitment process. We advise all applicants seeking employment with ClosedLoop to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing ClosedLoop should email hr@closedloop.ai