SCOPE OF ROLE

Centrum Health, a part of NeueHealth, is seeking a Front Desk Receptionist. The Front Desk Receptionist will be responsible for greeting, checking in and out all patients as they arrive at the medical clinic.

Major responsibilities will include:

• Scheduling appointments, answering telephones, and taking and relaying accurate phone messages to medical staff and administration.
• Responsible for patient check-in/out, registration, insurance verification, collecting a fee for service/co-payments, verifying referrals, insurance data, obtaining authorizations, mailing of medical records, and other patient-related information and consent.
• Updates existing patient information, explains financial requirements to patients prepares forms, and other clerical duties as assigned.
• Supports the billing department in monitoring patient visits, claims, missing charge slips, and insurance verification.
• Assists in the education of patients about company policy and procedural changes when applicable.
• May contact attending physicians regarding services required by the patient, evaluations needed, and obtain relevant medical records.

Requirements and Qualifications:

• The ideal candidate has superior customer service skills, multi-tasking, attention to detail, and a friendly personality.
• High school degree or GED
• Previous experience as a receptionist in a medical or health care facility/office.
• Bilingual skills in English and Spanish, highly desirable.

WORK ENVIRONMENT

• The majority of work responsibilities are performed in an open office setting, working at the clinic.

We’re Making Healthcare Right. Together.

We are realizing a completely different healthcare experience where payors, providers, doctors, and patients can all feel connected, aligned and unified on the same team. By eradicating the frictions of competing needs, we are making it possible to give everyone more of what they want and deserve. We do this by:

Focusing on Consumers
We understand patient pain points, eliminating complexity while increasing transparency, for greater access and easier navigation.

Building on Alignment
We integrate and align individual incentives at all levels, from financing to optimization to delivery of care.

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We employ our purpose built, integrated data platform to connect clinical, financial, and social data, to deliver exceptional outcomes.

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.