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Job Summary

The Manager, Enterprise Tools and Applications maintains accountability, responsibility and stewardship for Jira, Confluence, and Plainview application suite that they support for the Enterprise. This role is responsible for overseeing development, maintenance, end-user support, and the overall health of the tools and application suites. The Manager, Enterprise Tools and Applications has four areas of domain knowledge: Technical, business, process and industry sector.

Essential Job Functions:

Talent Management: Lead a team of highly engaged associates and contractors, ensure the team understands role expectations and meets or exceeds those expectations. Provide development to the team with ongoing coaching and feedback, performance management, career development and administrative support. Coach and mentor development staff to enable them to reach their peak potential and cultivate high-performance. Provide peer coaching and feedback formally and informally. Request and utilize feedback to foster personal development.

Strategic Planning: Develop and maintain organizational strategies to support workforce, business, and financial needs. Appropriately manage resource capacity and demand, to meet business delivery and production support expectations.

Leadership: Provide guidance to the development team and be a liaison for multiple areas of the business. Work across the organization and function as project development Lead for enterprise-scale efforts. Develop and maintain organizational strategies that support current and future workforce, business, and financial needs. Cultivate relationships across roles and organizations to maximize collaboration, partnership, and efficiency. Provide peer coaching and feedback formally and informally. Request and utilize feedback to foster personal development.

Technical Knowledge and Application: Oversee at least two enterprise applications. Oversee delivery effort relating to configuration, end user support, and requirements. Create and maintain application roadmaps. Develop KPI dashboards to monitor efficiency of team and health of application. Continuously improve applications and processes with a focus on quality, efficiency, and user experience.

Business Support and Project Management: Financially responsible for the labor, licensing, infrastructure and needs to adhere to the budget. Demonstrate the ability to generate support from others to achieve desired business outcomes in relation to the application.

Reports To:

Senior Director, Enterprise Tools and Applications

Direct Reports:

3+ direct reports, plus contractors

Working Conditions/ Physical Requirements:

• Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a posted Bread Financial location

Minimum Qualifications:

• High school diploma or GED

• 4+ years of experience working with IT applications (such as developing, implementing, or supporting)

• 3+ years of experience leading a team of people in a professional environment

Preferred Qualifications:

• Bachelor’s degree in computer science, management information systems, or engineering

• Agile Certification

• Experience working with technical components utilized by the team

• Experience developing and maintaining application roadmaps for enterprise tools and applications

• Experience working in an agile delivery model or scrum support model

• Experience in overseeing and managing Jira, Confluence, and Plainview

Knowledge, Skills and Abilities:

• IT Roadmap and Enterprise Strategy, IT Leadership, IT Compliance, IT Applications, and IT Security

• Technical and Systems Implementations, Application Development, and Production Support

• Employee Performance and Supervisory Experience

Other Duties

This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.

Salary Range (unless otherwise noted below):

$120,500.00 - $218,300.00

Full Salary Range for position:

California: $138,600.00 - $272,900.00

Colorado: $120,500.00 - $229,200.00

New York: $132,500.00 - $272,900.00

Washington: $126,500.00 - $251,100.00

Maryland: $126,500.00 - $240,200.00

Washington DC: $138,600.00 - $251,100.00

Illinois: $120,500.00 - $240,200.00

New Jersey: $138,600.00 - $251,100.00

Vermont: $120,500.00 - $218,300.00

The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.

Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial’s 401(k) plan.

All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.

Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.

Click here for more Benefits information.

About Bread Financial

• Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
• The Company is an Equal Opportunity Employer.
• Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
• The Company participates in E-Verify.
• The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
• The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at TaOps@breadfinancial.com.

Job Family:

Information Technology

Job Type:

Regular