Essential Job Functions

• Technology: Participates in business projects requiring technical implementation expertise in infrastructure areas, including existing and new builds, and systems integration. Enforces standards to govern Bread Financial system designs and processes. Participates in problems, change management and escalated incidents. Maintains assigned partners to support strategy and architectural design efforts for systems and technology that they support. Works with leader of higher level engineering teams to engage and collaborate with internal/external partners to support technical planning of short to mid-term initiatives. This may include some planning, build requirements, BOM review, service & maintenance contract enforcement, asset management, systems monitoring, automation & performance fine tuning.

• Relationships: Work to deliver quality, timely results to internal business partners and support groups in relation to areas of responsibility. Participates in business projects requiring technical expertise in areas of responsibility. This includes creating and maintaining supporting documentation, following IT Governance change management policies, and effectively communicating changes to business partners & stakeholders. Provide technical support under some guidance and direction. Works related problems, change management and escalated incidents.

• Documentation: Creates, reviews, and maintains documentation of deployments, systems, and procedures relating to job/team responsibilities. Produces documentation as requested for internal customers, audits and compliance purposes. Participates in the approval process. Reports and presents quarterly capacity analyses of licensing, equipment, and utilization. Formulates and maintains global and site-specific network Visio drawings and maps, equipment and licensing inventories, and roadmap charts. Maintain our user administration including logins, access, roles, custom/designer report creation that enable the business to monitor and report on performance metrics.

• Business Knowledge and Project Involvement: Demonstrates a degree of business knowledge within the general financial services and marketing domains. Strive to influence the team to generate support to achieve desired business outcomes.

• Team Collaboration: Cultivates relationships across roles and organizations to maximize collaboration, partnership, and efficiency. Provides feedback formally and informally. Requests and utilize feedback to foster personal development.

• Distinction: Mobile Device Management - Manage and support mobile device endpoints within company, including BYOD capabilities, mobile apps supporting business software, brand/customer. Securely wipe and manage endpoints as users depart the organization as well as end points that are retired.

• Distinction: Vendor Relationship Management - Managed Service Provider (MSP) support and accountability for end points deployed for brands. Work with carriers to routinely ensure contracts are optimal to achieve cost savings and accounts are optimized.

• Distinction: Inventory Management - Accountable for inventory of end point devices

• Distinction: Vulnerability Management (Mobile devices) - Vulnerability management ensuring all end points are compliant with current Information Security practices

Reports to: Manager or Higher

Direct Reports: None

Working Conditions/ Physical Requirements: Must maintain currency of technical skills in relevant technologies. May be required to lift up to 80 pounds for installation of equipment (depending on focus of job); 24/7 On-call coverage; may be required to work outside of normal business hours, including weekends and possibly holidays; May be required to travel domestically 15-20% annually. May be required to go under desks & floor tiles, use ladders/electric lifts move ceiling tiles. Vehicle Operation. MVR will be run after conditional offer of employment.

Minimum Qualifications:

• Degree Required: High School Diploma
• One or more years experience as a Systems Administration or Engineering work experience in area of specialization

Preferred Experience:

• Bachelor’s Degree or equivalent experience in Information Technology, Management Information Systems, Computer Science
• Certifications: ITIL, Azure MCP, VMWare VCP, NetApp Storage, Windows, Red Hat Enterprise Linux
• Two or more years experience with Infrastructure domain specified in summary (e.g. Datacenter, Virtualization & OS Engineering, Cloud, Tools & Automation)

At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.

Bread Financial® (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and Bread Pay® buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded Bread Cashback® American Express® Credit Card, Bread Rewards™ American Express® Credit Card and Bread Savings® products.

Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit breadfinancial.com or follow us on Facebook, LinkedIn, X and Instagram.