Implementation Manager - Brand Partner Delivery
Bread
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Job Summary
The Implementation Manager manages brand partner and/or internal cross functional teams. They are responsible for delivering defined project outcomes on time and within quality specifications. The Implementation Manager's primary responsibility is to manage and orchestrate the implementation process in order to onboard new brand partners. The Implementation Manager plans, organizes, monitors and oversees two or more implementations or projects based on requirements within an executed program agreement or from a request for proposal. They have the responsibility to define, plan and manage new brand partner implementations and other projects as assigned.
Essential Job Functions:
Project Management: Defines and creates the project charter, scope and project plan for projects or implementations and drives the overall project progress and quality of the delivery. Drives the day-to-day coordination of the individual project work streams while adhering to standards and sponsor expectations to manage the timeline, scope and requirements to meet the project expectations.
Relationship Management: Manages the relationship with project stakeholders including internal and brand partners, keeping all informed of progress and issues in order to manage expectations. Uses problem-solving, critical thinking and independent thinking skills to overcome challenges and resolve issues and problems. Works effectively with the brand and brand partner's vendors who may support their network, point-of-sale, order entry systems, internet application interfaces, and back office systems. Works with the brand’s store operations to ensure regulatory compliancy across all customer related content and communications. Effectively works with all levels, including the brand partner and internal sponsors, which may include delivering status updates to senior level executives.
Leadership: Organizes work into manageable and logical groups (work breakdown structure), across 45-60 stakeholders, and determines an effective approach to complete the work. Responsible for identifying conflicts and seeking assistance in resolution to ensure team works well together to meet goals. Recognizes when best practices are not present or when there is significant deviation in order to avoid creating a poor customer experience or the build of a program that does not support expected performance results and revenue.
Implementation: Understands and executes all brand partner and vendor contractual agreements to ensure successful implementation of the program, including but not limited to Program Agreements, Purchase and Sale Agreements, Interim Servicing Agreements, Requests For Proposal and vendor statements of work. Manages and supports the launch of the new credit program including post launch support for up to 60 days.
Reports To: Sr. Manager, Project Management
Direct Reports: None
Working Conditions/ Physical Requirements:
Normal office environment, some travel may be required.
This position is hybrid with an onsite schedule of 3-4 days per month. In-office requirements are subject to change based on business needs. This position is currently available to candidates that reside within 60 miles of Columbus, OH; Coeur D'Alene, ID; Chadds Ford, PA; Plano, TX; Draper, UT; Wilmington, DE; or New York, NY
Minimum Qualifications:
PMP certification preferred or ability to acquire PMP certification within one year.
Five or more years to include at least three or more years of project management experience following standard methodology or process or three years of financial services or credit card industry related experience.
Preferred Experience:
Bachelor’s Degree in Business, Finance, Computer Science or related field.
Five or more years project management experience with at least three years within the credit card industry.
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.
Typical Starting Range:
$79,500.00 - $144,100.00Full Salary Range for position:
California: $91,500.00 - $180,100.00Colorado: $79,500.00 - $151,300.00New York: $87,500.00 - $180,100.00Washington: $83,500.00 - $165,700.00Maryland: $83,500.00 - $151,300.00Washington DC: $91,500.00 - $165,700.00The actual base pay within this range may be dependent upon many factors, which may include, but are not limited to, work location, education, experience, and skills.
Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26. New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period). Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period. Hired associates can immediately enroll in Bread Financial’s 401(k) plan.
All associates receive 11 paid holidays. Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off. Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year. Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year. Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December. You will be eligible for an annual incentive bonus based on individual and company performance.
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About Bread Financial
At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression.
Bread Financial® (NYSE: BFH) is a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. The company creates opportunities for its customers and partners through digitally enabled choices that offer ease, empowerment, financial flexibility and exceptional customer experiences. Driven by a digital-first approach, data insights and white-label technology, Bread Financial delivers growth for its partners through a comprehensive suite of payment solutions that includes private label and co-brand credit cards and Bread Pay® buy now, pay later products. Bread Financial also offers direct-to-consumer products that give customers more access, choice and freedom through its branded Bread Cashback® American Express® Credit Card, Bread Rewards™ American Express® Credit Card and Bread Savings® products.
Headquartered in Columbus, Ohio, Bread Financial is powered by its approximately 7,000 global associates and is committed to sustainable business practices. To learn more about Bread Financial, visit breadfinancial.com or follow us on Facebook, LinkedIn, X and Instagram.
- Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).
- The Company is an Equal Opportunity Employer.
- Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.
- The Company participates in E-Verify.
- The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Applicants with criminal histories are encouraged to apply.
- The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws. The Company will provide accommodations to applicants needing accommodations to complete the application process. Applicants with disabilities may contact the Company to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Recruiting Team at TaOps@breadfinancial.com.
Job Family:
Enterprise Project Mgmt OfficeJob Type:
RegularThis job is no longer accepting applications
See open jobs at Bread.See open jobs similar to "Implementation Manager - Brand Partner Delivery" Greycroft.