We invite you to join the Greycroft Talent Network

196
companies
895
Jobs
Leverage our network to build your career.
Tell us about your professional DNA to get discovered by any company in our network with opportunities relevant to your career goals.

Office Support Associate

AZA Group

AZA Group

Customer Service
London, UK
Posted on Tuesday, November 21, 2023

Company Summary
AZA Finance is the largest non-bank in Africa and an established provider of Payments, FX and Treasury providing cross-border payment solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology with our proprietary technology, AZA Finance is able to significantly lower the cost and increase the speed of business payments to, from and across frontier markets.

Our API product provides both wholesale currency purchase and retail settlement via our robust API while our Web-Based platform is our B2B over-the-counter product that caters to businesses with wholesale currency needs, especially those paying partners and suppliers.

Licensed by the UK’s FCA and the Bank of Spain, AZA Finance is a market-maker in every major African currency. AZA Finance was founded in 2013 and now has offices in Nairobi, Lagos, London, Luxembourg, Madrid, Kampala, Accra, Durban and Dakar.

Job Summary

You will be responsible for providing quality administrative support to the UK team by ensuring the smooth running of the business operations.
You will be covering a wide range of tasks and activities including (but not limited to) office management, procurement management, travel and accommodation logistics and administrative support required for business expansion.
You will play a crucial role in streamlining processes, operations and activities in London, together with sharing knowledge with the wider Planning & Operations team across 9 international offices.

  • Holistic approach and brilliant human organisational skills, together with strong time-management skills - you are there in right time, picking up things quickly, connecting dots and delivering the results;
  • Excellent oral and written communication skills;
  • Strong interpersonal skills;
  • High level of professionalism and experience tackling sensitive information;
  • Excellent computer skills; proficient or advanced skill in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) and experience with data management.
  • You are passionate about job well done and provide initiatives for improving the processes, systems and efficiency;
  • You are a self-starter with a high degree of energy and careful attention to detail;
  • You have a strong ability to plan effectively, but also flexible to handle the unexpected;
  • You are a creative problem solver, with a strong ability to multitask
  • You are familiar with cross-cultural aspects and able to navigate diverse cultural backgrounds and leadership levels;
  • You have a minimum of two years’ experience in an administrative support role. If you have less years of experience, it should really be your strong side!
  • Experience supporting executives is an added advantage.

Responsibilities

  • Serve as the contact person for vendors including: invoices, supplies, shipping, maintenance, mailing, errands and shopping;
  • Manage office-related equipment, suppliers and purchases, ensuring office supplies are always stocked up;
  • Plan office lay-outs and necessary alterations, moves and improvements;
  • Act as information security delegate to ensure compliance of employees worktools with company standards, this also includes basic IT support in-person and virtually;
  • Execute the collection and submission of monthly expense reconciliations;
  • Support team members to liaise with various external and internal stakeholders to increase/improve workflow efficiency
  • Support new employee onboarding by ensuring availability of necessary work tools prior to resumption and support new hires during the first couple of weeks;
  • Participate in planning and gathering agenda for various online and offline meetings;
  • Coordination of travel and accommodation requests (domestic and international);
  • Support online and offline team socials - planning, execution and reporting
  • You are passionate about job well done and provide initiatives for improving the processes, systems and efficiency;
  • You are a self-starter with a high degree of energy and careful attention to detail;
  • You have a strong ability to plan effectively, but also flexible to handle the unexpected;
  • You are a creative problem solver, with a strong ability to multitask
  • You are familiar with cross-cultural aspects and able to navigate diverse cultural backgrounds and leadership levels;
  • You have a minimum of two years’ experience in an administrative support role. If you have less years of experience, it should really be your strong side!
  • Experience supporting executives is an added advantage.
  • Great career development opportunities in a fast growing Fintech Company
  • Ownership: All team members are empowered to bring ideas and make a difference in a dynamic and casual work environment
  • A competitive salary at every stage of your growth
  • Workplace pension contribution
  • 24 days statutory paid annual leave in addition to local public holidays, plus an extra day for birthdays. Including 4 days for Christmas/New Year break
  • Company funded private medical insurance: dental, medical, and optical services coverage based on your jurisdiction
  • 2x - 3x Group life insurance depending on your jurisdiction
  • Performance bonus / equity incentives plan
  • Growth: Access to a personal growth budget (Permanent/FTEs Only)
  • Mentorship & buddy program
  • Complimentary breakfast, snacks & drinks
  • Team building and happy hours events
  • Employee mental health support
  • A One-time work from home allowance
  • Employee referral program



AZA Finance is an equal opportunity employer and will consider every qualified applicant for employment. AZA Finance does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.