Job Details

Training Manager at WorkFusion
Bangalore, IN
Who we are
WorkFusion is a software robots company. We use AI to help large companies do with technology what they did before with people.
3rd among Top 10 FinTech Companies to Watch in the World
2015, 2016 SIIA CODIE Award winner
2016 Gartner Cool Vendor in Smart Machines
Highest in Vision and Capability for RPA according to Everest Group
Forrester top 10 hot AI Technologies

What we do
Imagine the expanse of human talent within a mega-bank, a huge insurance company or a giant healthcare organization: 20,000 super smart people spend half of their days hunting for information, categorizing and extracting documents, PDFs and websites, and keying the bits that matter into a structured format like an Excel spreadsheet. It’s drudgery, and it saps their capacity for more creative, revenue-generating work. Born of a research project at MIT CSAIL, we’ve built a platform that unobtrusively watches their efforts, finds patterns in huge volumes of data, and uses robotics and machine learning to automate the routine work. The smartest companies in every major industry use WorkFusion to improve workforce engagement, drive operational agility, and improve customer service.

This job is for a Training Manager who will
Provide training on WorkFusion’s products and platform to partners and customers
Conduct trainings both in-person and via web/video conference
Create and distribute training tools for independent study such as training aids, handbooks, multimedia visual aids, and e-learning
Assist in needs assessment evaluations with internal & external clients
Work with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, and technologies
Update and revise programs as new product features are launched
Improve existing programs and processes by reviewing specifications, evaluating proposed changes, recommending changes and making modifications
Establish a good working relationship with internal departments, customers, and partners
Requirements
Minimum of 5 years prior experience in a Technical Training role
Excellent English writing and conversational skills
Well-trained voice, literate speech, representative appearance
Ability to work independently in a geographically distributed team
Technical aptitude and ability to quickly pick up new technology
Understanding of business and functional/technical requirements gathering, and business process modeling
Effective technical writing skills, and exceptional problem solving skills
Comfortable communication with all levels of management and employees
Strong analytical, and critical thinking, and interpersonal skills
BS/MS degree in business, information systems, or a related discipline with emphasis on business and/or computer technology

To apply please submit your cover letter and resume.